Food & Beverage Shift Leader

Accor Hotels; London; On-site; Full time

Job summary

Accor Hotels is seeking a Food & Beverage Shift Leader for their IBIS London City Shoreditch. This role involves developing guest relationships, supervising stock, and ensuring high-quality service. The position offers competitive pay, flexible working hours, and numerous employee benefits, including free hotel stays and discounts.

Benefits

Free night stays in UK hotels

Up to 30% discount at Accor Restaurants

Pension Scheme

Talent gym access

Complimentary meals on duty

Career opportunities across a network of international brands

Support for wellbeing

Recommend-a-friend scheme

Qualifications

• Previous experience in Food & Beverage is required.

Responsibilities

• Develop high-quality relationships with guests to foster loyalty.
• Supervise stock rotations for drinks and catering supplies.
• Ensure compliance with reference standards and audit procedures.

Skills

Excellent communication skills

Well organized

Problem-solving skills

Flexible working availability

Job description

Company Description

Our mission at IBIS London City Shoreditch is to create memorable moments for our guests by connecting hearts from arrival to farewell.

Whether you're seeking a job, a career, or a calling, we have something for you!

As part of our team, you can enjoy:

• Salary – £14.63/hour
• 135.2 hours per month / 4 days per week
• Free night stays in our UK hotels and up to 30% discount at any Accor Restaurant (T&C apply)
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
• Pension Scheme
• Talent gym access
• Additional holidays based on service
• Delicious complimentary meals on duty prepared by our creative chefs
• Career opportunities across a network of international brands
• Support for your wellbeing in both professional and personal life
• Opportunities to grow your experience across 5000 hotels in over 100 countries
• Participation in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks: our goal is to help you grow and unleash your personality
• Additional perks include a recommend-a-friend scheme and Employee Advisory Service

(All benefits are subject to availability and T&C)

Job Description

As our Food & Beverage Shift Leader, you…

• Develop high-quality relationships with guests from arrival through their stay to foster loyalty.
• Determine the best organization for production, distribution, storage, etc., based on existing infrastructure and equipment.
• Supervise stock rotations for drinks and catering supplies and identify needs.
• Ensure compliance with reference standards and audit procedures as defined by the hotel and brand.
• Coordinate with departments close to F&B, such as front office and reservations.
• Contribute to guest satisfaction by providing high-quality, warm, and friendly service.

Applicants must be eligible to live and work in the UK and hold a current work visa. Evidence of eligibility will be required during the recruitment process.

Interested? Get in touch! We look forward to hearing from you.

Qualifications

• Excellent communication skills
• Well organized
• Previous experience in Food & Beverage
• Problem-solving skills
• Flexible working availability from Monday to Sunday

Additional Information

Our commitment to Diversity & Inclusion:

We aim to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.

Data Privacy Notice:

When you apply to IBIS London City Shoreditch (trading as AccorInvest UK), we process your personal data to manage your application. We may also receive data from third parties, such as previous employers or personality assessment providers. Your responses to questionnaires are not used for automated decisions. We comply with GDPR and the Data Protection Act 2018. Details about data processing and your rights are available in our Employee Privacy Policy.

https://d1550xk4f2usak.cloudfront.net/wp-content/uploads/2023/03/01104624/Employee-Privacy-Policy-ENG-2022.pdf