Food & Beverage Team Leader

Thwaites; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Food & Beverage Team Leader to enhance guest experiences in a bustling Inn. This hands-on role requires a proactive individual who can lead a team while ensuring exceptional service standards. With a focus on guest satisfaction, you will manage daily operations and resolve any issues that arise. The company offers a competitive salary, flexible working hours, and a range of benefits including generous leave and bespoke training programs. Join a supportive environment where your contributions are valued and rewarded.

Benefits

Wagestream - access to wages

28 days annual leave

Health cash plan

Generous employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Life assurance

Bespoke training programmes

Engaging & supportive work environment

Qualifications

• Proactive with strong customer service skills.
• Experience in a busy food-led operation is essential.

Responsibilities

• Serve food & drink and ensure high standards of service.
• Lead shifts and support the team effectively.

Skills

Customer Service

Team Leadership

Food & Beverage Knowledge

Flexibility

Education

Experience in Food & Beverage Operations

Supervisory or Management Experience

Job description

Are you ready to take the next step in your F&B career?

We are searching for a Food & Beverage Team Leader who can support our Deputy & Assistant Managers in our busy Inn.

Your day to day;

1. Serving food & drink, taking room reservations, and looking after guests
2. Being the first point of contact for any guest issues
3. Leading a shift, ensuring our guests receive high standards of service and want to return
4. Supporting and motivating the team
5. Maintaining staffing levels to meet payroll budgets under the guidance of your manager

Who are we looking for?

You will need to be proactive and ensure the smooth running of your department and the team under you.

As a hands-on role, the Food and Beverage Team Leader must be comfortable with rolling up your sleeves and getting involved with service.

Previous experience working within a busy, food-led operation is required; exposure to supervisory or management duties is desirable.

Our business operates all day, every day, so flexibility with working hours is necessary.

In return, we offer:

• A competitive salary, negotiable based on experience
• Wagestream - access up to 40% of your wages as you earn them each week
• 28 days annual leave, increasing to 33 days after 5 years
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment