Food & Beverage Team Leader

Away Resorts Ltd; Filey, North Hayling, Sandy Balls, Tattershall; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic and growing company seeks a Team Leader for their onsite bars and restaurant. The role involves leading a team, ensuring excellent service, managing operations during peak times, and providing training and support. Applicants should have a background in the F&B sector and a passion for delivering great holidays.

Benefits

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Qualifications

• Previous experience in a fast-paced F&B environment.
• Experience in driving revenue.
• Ability to manage difficult situations effectively.

Responsibilities

• Leading shifts in busy bars and restaurant, ensuring excellent customer service.
• Managing staff rotas and controlling margins.
• Dealing with customer complaints and maintaining team performance.

Skills

Leadership

Customer Service Excellence

Problem Solving

Education

Level 2 Hygiene Certificate

Job description

Location: Tattershall Lakes, Lincolnshire

We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Want to find out more about our holidays? Check out our website:http://www.awayresorts.co.uk .

What we need in a nutshell

We’re looking for a team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts and getting stuck in yourself in our busy onsite bars and restaurant, making sure our guests want to come back again and again.

What you’ll be doing

Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
• Managing rotas so that we always have the right level of cover
• Identifying and sharing best practice with team, including upselling effectively
• Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
• Dealing with customer complaints and managing performance within your team
• Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:

• Previous experience in a fast-paced and busy F&B environment
• Experience of driving revenue – we can help you with training
• A problem solver who can manage difficult situations well
• A champion in delivering excellence in customer service with evidence of previous successes
• Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site

It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.

We have a can-do, people-centered ethos at Away Resorts, and we look for certain qualities in our team members. Have aread about it and see if you fit the bill.

What we can offer you

This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including:

• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out atwww.awayresorts.co.uk/careers .

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!