Food and Beverage Supervisor

Merlin Entertainments; York and North Yorkshire; On-site; GBP 28,000 - 34,000; Full time

Job summary

Join a leading entertainment company as a Food and Beverage Supervisor where you will lead a passionate team at SEA LIFE Scarborough. This full-time permanent role involves ensuring exceptional customer service and food quality while managing operations and training staff. Enjoy significant employee perks including discounts and free attractions worldwide.

Benefits

25% discount in retail shops

40% off LEGO online

Free tickets to attractions for friends and family

Employee pricing up to 55% off cinema tickets

Qualifications

• Experience managing food & beverage teams.
• Strong customer service focus.
• Knowledge of food safety regulations and practices.

Responsibilities

• Oversee catering operations for smooth service.
• Train team on hygiene and food safety.
• Manage stock and reduce waste.

Skills

Management

Customer service

Food safety

Stock management

Cost control

Creativity

Education

Level 2 Food Safety in Catering

Level 3 Supervising Food Safety in Catering

Job description

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Merlin Entertainments provided pay range

This range is provided by Merlin Entertainments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you ready to dive into an exciting career at SEA LIFE Scarborough as our Food & Beverage Supervisor?

We're searching for a dynamic Food & Beverage Supervisor to lead our team in creating unforgettable experiences. Reporting to the Operations Manager, you’ll oversee a team of hosts and team leaders, ensuring smooth and efficient catering operations that maximize revenue and makes sure our guests are wowed by their time with us.

You'll be hands-on, working alongside your team in our Adventurers Grill and Beach Bites Kiosk. Your focus will be on delivering exceptional customer service and maintaining the highest food quality standards, while ensuring compliance with health and safety regulations. Training your team on food hygiene and temperature control will be key.

You’ll also manage stock, reduce waste, and coach your team to achieve sales targets. As part of the management team, you’ll also be included in the duty management rota.

This full-time, permanent role requires working any 5 days from 7, including weekends and holidays.

Qualifications & Experience

• Proven experience in managing a food & beverage team, with a knack for inspiring others and driving performance
• A passion for customer service
• Strong understanding of food safety, stock management, and cost control
• Creative and innovative, always looking for new ideas to boost sales
• Hands-on approach, thriving in a fast-paced environment and leading by example
• Level 3 – Supervising Food Safety in Catering is desirable but level 2 certification with solid experience in catering will be considered
  
  

Benefits

• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold Edition)
• Employee pricing up to 55% off cinema tickets
  
  

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

GBP £28,691.00/Yr.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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