Food and Beverage Supervisor

English Heritage; Northallerton; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading heritage organization seeks a Food and Beverage Supervisor at Mount Grace Priory. This role involves developing operations, providing exceptional customer service, and managing a team in a historic setting. The position offers competitive pay, professional development opportunities, and a commitment to inclusivity and staff wellbeing.

Benefits

25 days' holiday plus bank holidays

Matched pension contributions up to 10%

Flexible hours

Free access to all English Heritage sites for you and up to six friends/family

25% discount in shops and cafes

Enhanced maternity, paternity or shared parental leave

Opportunities to attend live music and history events

Qualifications

• Previous experience in a supervisory role in hospitality or food service preferred.
• Knowledge of HACCP and Compliance documentation required.

Responsibilities

• Develop the food and beverage operation and train the team.
• Engage with local community via social media.
• Ensure high levels of customer service.

Skills

Customer Service

Team Leadership

Communication

Organizational Skills

Education

Level 2 Food Safety qualification

Expectation of Level 3 Food Safety qualification

Job description

Title Food and Beverage Supervisor Location Mount Grace Priory, Saddle Bridge, Northallerton, North Yorkshire, DL6 3JG Salary £23,600 pro rata / 36 hours per week Feb - Oct / 21 hours per week Nov - Jan / Permanent Job type Permanent Ref 16048

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Food and Beverage Supervisor for our team at Mount Grace Priory to help develop the F&B operation and the team there.

This permanent role is full time from March until early November and part time over the winter, details will be discussed at interview

The Benefits

- Salary from £23,600 , depending on skills, experience and location

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

This is a great opportunity to help develop the food and beverage offer at Mount Grace Priory

You'll be optimising opportunity to generate income, training and coaching your team. You may also be involved in engaging the local community with what's happening on site via social media.

As F&B Supervisor we are looking for a passionate and competent individual who can deliver a high level of service.

We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.

A Level 2 Food Safety qualification is essential with the expectation of Level 3 as part of your personal development.

A good working knowledge of HACCP, COSHH and Compliance documentation is also required

Interviews will be held on Friday 4th July at Mount Grace Priory

If you would like to talk to us e.g. about workplace adjustments, working patterns or to discuss/arrange a familiarisation visit please contact David Hannah Mount Grace Priory Cluster manager via email at [e-mail]

No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

You will need to refer to the following documents when completing your application.