Food & Beverage Supervisor: Elevate Guest Experience

Foxhills; Tandridge; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Career development

Country Club access

Staff discounts

Anniversary stay

Birthday breakfast

Staff events

Free parking

Job summary

Foxhills Collection in Surrey invites applications for a Food and Beverage Supervisor to lead daily operations across our restaurant, bar and events facilities. You will coach staff, maintain service standards and upsell menu items to guests and members.

With a focus on guest satisfaction, you will work closely with management, monitor inventory, ensure health and safety compliance, and help drive revenue through exceptional service.

Qualifications

• Previous experience in a supervisory role within the F&B industry
• Strong leadership and communication skills
• Excellent customer service and problem-solving abilities
• Knowledge of food safety and hygiene regulations
• Flexibility to work evenings, weekends and holidays

Responsibilities

• Oversee daily operations of the food and beverage outlets, including restaurant, bar and events facilities
• Greet and engage members, guests and colleagues in a welcoming manner
• Supervise and motivate staff to ensure excellent service and adherence to standards
• Assist in training new team members and provide ongoing coaching
• Monitor inventory, order supplies and ensure proper storage and handling of food and beverages
• Handle guest inquiries and concerns professionally
• Collaborate with management to boost guest satisfaction and revenue
• Maintain knowledge of menu items, specials and beverages to upsell
• Ensure front and back of house cleanliness and health compliance

Skills

Supervisory experience

Leadership

Communication skills

Customer service

Food safety knowledge

Shifts flexibility

Job description

Foxhills Collection in Surrey invites applications for a Food and Beverage Supervisor to lead daily operations across our restaurant, bar and events facilities. You will coach staff, maintain service standards and upsell menu items to guests and members.

With a focus on guest satisfaction, you will work closely with management, monitor inventory, ensure health and safety compliance, and help drive revenue through exceptional service.