Food & Beverage Sales Exec – Guest Experience & Growth

The Dorchester; Greater London; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Complimentary stays

Discounts across hotels

Royal London Pension (8%)

Apprenticeships

Social events

Referral bonus £1000

Well-being support

Job summary

The Dorchester in London is seeking a Food & Beverage Sales Executive to deliver exceptional guest experiences, manage reservations and seating, and handle special requests. You will collaborate with multiple departments to ensure seamless service and uphold the hotel’s legendary hospitality standards.

Join a celebrated team with award-winning learning programs, competitive perks, and a focus on development, diversity, and guest-centric leadership.

Qualifications

• Strong customer service ethic in guest interactions.
• Excellent communication within a hotel setting.
• English is the primary language used in our hotel and is expected to be spoken fluently.

Responsibilities

• Manage reservations and table allocations, greet guests, seat at allocated tables and bid farewell.
• Fulfill special dietary requests or occasions as requested by guests.
• Coordinate with other hotel departments to maintain guest experience alignment.

Skills

Customer service

Communication

English fluency

Job description

The Dorchester in London is seeking a Food & Beverage Sales Executive to deliver exceptional guest experiences, manage reservations and seating, and handle special requests. You will collaborate with multiple departments to ensure seamless service and uphold the hotel’s legendary hospitality standards.

Join a celebrated team with award-winning learning programs, competitive perks, and a focus on development, diversity, and guest-centric leadership.