Food & Beverage Operative

Klarent Hospitality Limited; Bristol; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Amazing discounts on food, drink and …

Huge opportunities for Learning, Dev…

Excellent rates for friends and family

Employee Assistance Program

Free use of the Leisure Club where…

Long Service Awards

Recognition Awards

Refer a Friend Bonus

Annual Social Events

Free Parking where applicable

Staff Meals on duty

Uniform provided, Excellent location,…

We proudly serve Starbucks Coffee in t

Recently refurbished bedrooms with mod

Brunel's Hat Restaurant and Lounge Bar

Flexible meeting and banquet space for

LivingWell Health Club with fitness c

Job summary

Klarent Hospitality Limited manages DoubleTree by Hilton Bristol North, delivering welcoming hotel experiences. You will help provide attentive guest service, assist with dining and bar service, and support team members during busy periods to ensure smooth operations.

The role involves flexible hours including evenings and weekends, in a hotel setting with event spaces and leisure facilities, contributing to memorable guest stays and positive feedback.

Qualifications

• Team-focused approach to delivering guest service
• Clear and confident communication with guests and colleagues
• Reliable and persistent dedication to high service standards
• Experience in busy food & beverage environments is beneficial but not essential

Responsibilities

• To be totally customer focused by delivering excellent service with a friendly and informed approach.
• Assist with the service of guests ensuring efficient and professional service at all times and exceeding expectations.
• The role will require evening and weekend work with shifts varying according to business levels.

Skills

Team Player

Confident Communicator

Resilient and Hardworking

Passion for Excellent Customer Service

Job description

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
• The role will require evening & weekend work and shifts will vary depending on the level of business., DoubleTree by Hilton Bristol North offers the ideal location for meetings, special events and weddings. Eight meeting and banquet rooms offer flexible space for events with up to 180 guests and our beautiful outdoor courtyard offers the perfect place for photographs and summer events.

The Person

• Team Player
• Confident Communicator
• Resilient and Hardworking
• Passion for Excellent Customer Service
• Experience in a Busy Food and Beverage operation ideal but not essentialThis Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth., Easily accessible from both the M4 and M5 motorways, DoubleTree by Hilton Bristol North offers a convenient location, just 8 miles from the city center and close to popular attractions, museums and art galleries. Business travelers will also appreciate our close proximity to many corporate clients. You'll feel welcome from the moment you arrive at our hotel. Step into the newly refurbished lobby and savor a DoubleTree chocolate chip cookie. Our stylish guest rooms feature modern amenities including WiFi access and 32-inch LCD TV's. Upgrade to a Deluxe Room to enjoy extra amenities including a welcome tray, Nespresso machine, fluffy bathrobes and slippers, one-hour extended checkout and more. Our LivingWell Health Club features a 24-hour fitness room, swimming pool, sauna, spa pool and steam room. When you're feeling hungry, head to Brunel's Hat Restaurant for delicious British classics or settle into the cozy sofas in the lounge bar with a freshly brewed Starbucks coffee. 24-hour room service is also available for the ultimate convenience.

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided, Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol's bustling city centre
• We proudly serve Starbucks Coffee in the hotel
• Recently refurbished bedrooms with modern amenities
• Brunel's Hat Restaurant and Lounge Bar, and 24 hour room service
• Flexible meeting and banquet space for events and weddings with up to 180 guests
• LivingWell Health Club with fitness centre, swimming pool, sauna, spa pool and steam room