Food & Beverage Manager - Marine North Berwick

Marine & Lawn; North Berwick; Remote; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Enrolment in pension from Day 1

Meal on each shift

Everyday discounts from high street

Discounted hotel room rates for you &/

Refer a Friend Scheme

Incentive schemes

Healthcare plans & insurance access

Monthly published schedules

Bespoke uniform

Job summary

Marine & Lawn Hotels & Resorts seeks a Food & Beverage Manager to guardian the F&B experience across our premier properties in the United Kingdom. You will lead daily operations, drive service excellence, manage a talented team, and partner with senior leadership to deliver memorable guest moments while sustaining profitability.

You will oversee service standards, health and safety, stock control and guest engagement, inspiring confidence through hands-on leadership, training and strategic

Qualifications

• Previous Food & Beverage management experience in the hotel industry (minimum 2 years).
• Excellent communication and interpersonal skills with a track record of leading teams.
• Cocktail and Mixology creation knowledge.
• Must have Zonal PMS experience (or similar) and drive revenues with the commercial team.
• Exceptional customer service and commercial awareness.

Responsibilities

• Oversee F&B teams to ensure smooth daily operations.
• Implement and maintain operating systems and processes for outlets.
• Inspire, train and motivate staff to deliver exceptional experiences.
• Manage day-to-day operations with high guest service standards.
• Ensure guest experience is consistently delivered and revenues maintained.
• Drive high-performance culture with clear expectations and accountability.
• Lead recruitment, training, coaching, and succession planning.
• Build relationships across departments to meet guest expectations.
• Maximise sales opportunities and future business through guest engagement.
• Analyse feedback and follow up on concerns while ensuring safety compliance.

Skills

F&B management

Leadership & team building

Communication skills

Customer service

Sales & cost control

Organisational skills

MS Office Advanced

Shift flexibility

Work under pressure

Tools

Zonal PMS experience

Job description

At Marine & Lawn Hotels & Resorts, we curate more than stays - we curate stories. Set alongside the world's most revered golfing destinations, our hotels embody heritage, character, and timeless elegance. Within this distinguished setting, our bars are not simply venues; they are vibrant social salons where craftsmanship, conversation, and curated indulgence converge.

THE ROLE

As Food & Beverage Manager, you will be the guardian of our F&B experience - orchestrating flawless daily operations while elevating service standards to exceptional heights. You will lead with presence and purpose, inspiring a team of hospitality artisans to deliver impeccable service within an atmosphere of refined warmth.

Working closely and being part of the senior leadership team, you will oversee performance, profitability, team development, guest engagement, stock integrity, and health & safety compliance - ensuring our bars remain as commercially successful as they are captivating.

JOB DUTIES AND RESPONSIBILITIES

• Overseeing the Food & Beverage teams to ensure the smooth running of daily operations;
• Implementing and maintaining operating systems and processes beneficial to the food & beverage outlets.
• Inspiring, motivating and training staff to deliver exceptional experiences; and
• Oversee the day-to-day operations of the teams and ensure the highest standards of guest service are consistently delivered.
• Ensuring the execution and continued enhancement of the Marine & Lawn guest experience.
• Driving a high-performance culture, setting clear expectations, empowering your team and holding them accountable.
• Lead the performance of the team ensuring it is effectively managed through a focus on recruitment, training, problem resolution, coaching, succession planning and accountability.
• Developing close working relationships with all departments, team members and Managers to ensure guest expectations are met.
• Developing strong working relationships with all guests in order to maximise sales opportunities and generate business for the future.
• Analyse guest feedback, address all concerns and ensure effective follow-up.
• Ensuring the department is maintained in a safe manner, follow any health and safety guidelines and ensuring that the team carry out regular health and safety training and refreshers.
• Ensuring billing and control of revenues are maintained at all times.
• Undertaking Duty Manager responsibilities on a rota basis.
• Taking part in regular fire drills to familiarise self with the systems and procedures, to ensure that team are refreshed every 6 months.
• Maintaining excellent levels of communication.
• Assist with other departments, as necessary.

WHAT WE ARE LOOKING FOR FROM YOU

• Previous Food & Beverage management experience in the hotel industry (minimum 2 years)
• Excellent communication and interpersonal skills - a proven track record of building and leading successful teams.
• Cocktail and Mixology Creation Knowledge
• Must have Zonal PMS experience (or similar) and have the skills to drive revenues with the support of the commercial team.
• Exceptional customer service skills.
• Commercially aware and ability to impact business performance through driving sales and controlling costs.
• Strong organisational skills.
• MS Office Advanced.
• Able to work a variety of shifts
• Ability to work under pressure

The Perks

• Enrolment in pension from Day 1 for all eligible team members
• Meal on each shift in a dedicated team member restaurant
• Access to everyday discounts from high street retailers
• Discounted hotel room rates for you and your family (T&C's apply)
• Refer a Friend Scheme - just by putting a good word in for a friend you could earn some extra cash
• Incentive schemes
• Access to participating in healthcare plans and insurance plans - just in casePositive team working environment
• Monthly published schedules
• Tailor made bespoke uniform

Equal Opportunities

We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.

Right to Work

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About us

Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world's most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.