Hotel Sales Manager (Maternity Cover)

Marine and Lawn Troon; Troon; Presencial; GBP 35.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus scheme

Pension from Day 1 for eligible team

Meal on each shift

Everyday discounts from high street

Discounted hotel room rates for you &/

Refer a Friend Scheme

Healthcare and insurance plans

Positive team working environment

Descripción de la vacante

Marine & Lawn Golf Hotels in Scotland is seeking a Sales Manager to grow business across our Scottish properties. You’ll build client relationships, develop new opportunities and deliver sales activity across accommodation, golf, weddings and events, reflecting each property’s character.

Working with General Managers, the Scotland Sales team and the European Revenue team, you’ll manage proposals, negotiate rates and contracts, and represent us at networking events to drive occupancy and revenue.

Formación

• At least three years’ experience in hotel sales, ideally in a sales management role.
• Strong communication, relationship-building and presentation skills.
• Experience developing client relationships, identifying and converting new business.
• Understanding of hotel market segments, sales, revenue and customer needs.
• Confidence negotiating rates, proposals and contracts.
• Commercial awareness, including an understanding of revenue management and account profitability.
• Strong organisation and follow-through, with the ability to manage multiple opportunities.
• A proactive approach to achieving targets and delivering sales plans.
• Knowledge of the Scottish market is preferable.
• Experience with Delphi, Opera and/or HMS is desirable.

Responsabilidades

• Develop and deliver sales plans that support revenue and occupancy targets across the Scottish properties.
• Build and maintain strong relationships with existing and prospective clients, including key local and national accounts.
• Identify new business opportunities across relevant market segments and actively develop a sales pipeline.
• Work with General Managers, wider M&L Scotland Sales team and the Revenue team to review demand, identify need periods and agree sales actions.
• Prepare proposals, negotiate rates and agree contracts within approved guidelines.
• Manage enquiries and sales activity through Delphi, Lanyon, Cvent and relevant RFP processes.
• Support the conversion of accommodation, golf, meetings, weddings, events, food and beverage opportunities.
• Arrange client visits and familiarisation experiences that bring each property’s setting and character to life.
• Work with colleagues across Marine & Lawn, Graduate and Global Accounts teams to build awareness and generate business.
• Monitor sales activity, pipeline and results, sharing updates with relevant stakeholders.
• Represent Marine & Lawn Golf Hotels at networking events and in client meetings.
• Deliver warm, thoughtful service throughout the sales process, helping clients create experiences their guests will remember.

Conocimientos

Hotel sales experience

Relationship building

Presentation skills

Negotiation

Market knowledge

Delphi/Opera/HMS familiarity

Herramientas

Delphi

Opera

HMS

Descripción del empleo

Marine & Lawn Golf Hotels is a collection of storied destinations devoted to the game of golf and dedicated to the experiences around the round.

We’re looking for a Sales Manager to grow business across our Scottish properties. You’ll help bring each hotel’s distinctive setting, character and hospitality to more guests, working with colleagues across the collection to create memorable stays and events around the game.

The Role

Working closely with General Managers, the M&L Sales team, the Revenue team and the Regional Director of Sales for Europe, you’ll build client relationships, develop new business and deliver sales activity across your area. You’ll help grow opportunities across accommodation, golf, dining and drinks, wellness, weddings and events, while reflecting the character and setting of each property.

Duties and Responsibilities

• Develop and deliver sales plans that support revenue and occupancy targets across the Scottish properties.
• Build and maintain strong relationships with existing and prospective clients, including key local and national accounts.
• Identify new business opportunities across relevant market segments and actively develop a sales pipeline.
• Work with General Managers, wider M&L Scotland Sales team and the Revenue team to review demand, identify need periods and agree sales actions.
• Prepare proposals, negotiate rates and agree contracts within approved guidelines.
• Manage enquiries and sales activity through Delphi, Lanyon, Cvent and relevant RFP processes.
• Support the conversion of accommodation, golf, meetings, weddings, events, food and beverage opportunities.
• Arrange client visits and familiarisation experiences that bring each property’s setting and character to life.
• Work with colleagues across Marine & Lawn, Graduate and Global Accounts teams to build awareness and generate business.
• Monitor sales activity, pipeline and results, sharing updates with relevant stakeholders.
• Represent Marine & Lawn Golf Hotels at networking events and in client meetings.
• Deliver warm, thoughtful service throughout the sales process, helping clients create experiences their guests will remember.

What We’re Looking For

• At least three years’ experience in hotel sales, ideally in a sales management role.
• Strong communication, relationship-building and presentation skills.
• Experience developing client relationships, identifying and converting new business.
• Understanding of hotel market segments, sales, revenue and customer needs.
• Confidence negotiating rates, proposals and contracts.
• Commercial awareness, including an understanding of revenue management and account profitability.
• Strong organisation and follow-through, with the ability to manage multiple opportunities.
• A proactive approach to achieving targets and delivering sales plans.
• Knowledge of the Scottish market is preferable.
• Experience with Delphi, Opera and/or HMS is desirable.

The Perks

• Bonus scheme
• Enrolment in a pension scheme from Day 1 for eligible team members
• A meal on each shift in a dedicated team member restaurant
• Access to everyday discounts from high street retailers
• Discounted hotel room rates for you and your family (terms and conditions apply)
• Refer a Friend Scheme, with the opportunity to earn extra cash
• Access to participating healthcare and insurance plans
• A positive team working environment

Equal Opportunities

We are committed to fair recruitment practices and do not discriminate against applicants on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, or pregnancy and maternity. We value diverse cultures, ideas and people as part of our core DNA.

Right to Work

Applicants must have the right to live and work in the United Kingdom. We will ask you to provide evidence of your right to work as part of the recruitment process.

About Us

Marine & Lawn Golf Hotels is a collection of storied hotels set beside some of the world’s most iconic golf courses. Rooted in Scotland, the birthplace of the game, our properties are connected to the heritage and character of the places they call home.

Each hotel is an unofficial clubhouse: a place where the experience continues beyond the links, through thoughtful service, distinctive settings, memorable dining and drinks, wellness, and celebrations. We honour each property’s history while making it welcoming and relevant for today’s guests.

For more information, visit marineandlawn.com