Food & Beverage Manager

Arrochar Hotel; Arrochar; Sur place; GBP 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Discounted hotel stays

Career development

Staff incentives

Résumé du poste

Arrochar Hotel in Scotland is seeking a Food & Beverage Manager to lead the F&B team and uphold exceptional guest service. You will drive service quality, staff development and day-to-day operations on-site, maintaining standards across the restaurant, bar, and events.

The role requires hospitality experience and leadership with a proactive approach to guest satisfaction, teamwork and cost control within a Bespoke Hotels environment.

Qualifications

• Strong hospitality experience with a customer-focused approach.
• Ability to lead and motivate a team to deliver exceptional service.
• Willingness to learn and adapt in a growing hotel environment.

Responsabilités

• Ensure departments meet set criteria, confirming staff consistently deliver standards.
• Maintain high standards of food quality and customer service.
• Empower the team to handle guest feedback positively and negatively.
• Maintain service standards across the hotel F&B operation.
• Ensure cleanliness standards across all F&B areas in line with company and legal requirements.
• Coach and develop the food and beverage team.
• Manage inventory, stock levels, and supplier relationships.
• Control budgets and costs to maximise profitability.
• Take on duty manager shifts when required.

Connaissances

Guest service

Team leadership

Hospitality experience

Description du poste

We currently have an amazing opportunity to join the team as Food & Beverage Manager at the Arrochar Hotel.

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements:

The ideal person will have at least strong experience, ideally 1-2 years in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties will include:

1. Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards.
2. Ensure high standards of food quality and customer service
3. To empower the team to be able to handle all guest feedback positive and negative.
4. To ensure all service standards are maintained throughout the food and beverage operation of the hotel.
5. Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas.
6. Managing, teaining, encouraging and developing the food and beverage team.
7. Manage inventory, stock levels, and supplier relationships.
8. Control budgets, costs, and maximize profitability
9. Manager on duty shifts when required.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.