Food & Beverage Assistant - Seaham Hall - Geko Restaurant

Seaham Hall; Seaham; On-site; GBP 26,000 - 31,000; Part time

Benefits offered by this job

Comprehensive induction & in-house培训

Wellness programs

Spa discounts

Free onsite parking

Employee incentives

Uniform provided

Job summary

Seaham Hall in Seaham, County Durham, is seeking a Food & Beverage Assistant for the Geko venue. You will join a luxury hospitality team on a zero-hour contract with both full-time and part-time hours, including weekends and bank holidays.

The ideal candidate has prior experience in a similar setting, excellent customer service, strong communication, and a willingness to upsell and deliver a five-star guest experience. Knowledge of Simphony is advantageous and transport is required.

Qualifications

• Previous experience in a similar role – restaurant/bar/reception.
• Excellent customer service and communication skills.
• Attention to detail to deliver five-star service consistently.
• Knowledge of Simphony software is advantageous.
• Must be able to interact professionally with management, team members and guests.

Responsibilities

• Provide attentive service during meals and accommodate special requests.
• Assist in general cleaning of working areas.
• Upsell desserts, starters, drinks, etc.
• Attend training and learn the menu to guide guests.

Skills

Customer service

Communication

Attention to detail

Team player

Professionalism

Transport

Upselling

Tools

Simphony software

Job description

Role:Food & Beverage Assistant- Geko
Location:Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk
Salary:Up to £12.71 per hour, dependant on age plus a share of service charge, approx. 2k a year for full time hours
Hours:Full & Part Time hourson a zero hour contract, including weekends & bank holidays.
Relationships:General Manager, Kitchen team, Food & Beverage team

We are looking to expand our current team in Geko and are offering full and part time hours.
Do you have a can-do attitude?
Are you passionate about hospitality?
Are you customer focused and can consistently deliver excellent customer service in a fast-paced environment with a friendly attitude

Why You’ll Love Working With Us

• Comprehensiveinduction and in-house trainingto support your growth.
• Be part of amulti-award-winning team, including:
  • Gold Winner, North East England Tourism Awards (five consecutive years)
  • Gold Winner,VisitEngland Small Hotel of the Year 2022
  • North of England Hotel of the Year 2023–The Sunday Times
  • 2025 Winner of Ethical, Responsible and Sustainable award at North East Hotels Association
• Access towellness programs, charity events, and sustainability initiatives.
• Employee benefits, including recognition schemes and discounts on spa experiences.
• Streamaccess for financial wellbeing and flexibility.
• Up to20% offgift vouchers and spa experiences.
• Free onsite parkingand provided uniform.
• Monthly and annualEmployee of the Monthincentives.

The ideal candidate

• Previous experience in a similar role required – restaurant/bar/reception
• Have excellent customer service and communication skills
• Attention to detail to ensure the 5-star standard of service is deliveredconsistently
• Knowledge of Simphony software is advantageous
• Ability to effectively interact with management, team members and guests in a professional manner
• Be a team player as well as an individual worker
• Must have transport
• To provide attentive service during the meal and watch for special requests.
• To assist in the general cleaning of your working areas.
• To take every opportunity to upsell – desserts, starters, drinks etc.
• To attend work consistently well groomed, in uniform
• Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests

Ready to Elevate Hospitality?

If you bring passion, professionalism, and a love for exceptional guest service, we’d be delighted to hear from you.

Join a team where every day offers the chance to create unforgettable moments — and where people are truly at the heart of everything we do.

Apply today and start your journey with Seaham Hall.