Assistant Restaurant Manager

Hiddenwell; Burton upon Trent; Hybride; GBP 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Free Parking

Staff meals

Résumé du poste

Hoar Cross Hall in Staffordshire is seeking an enthusiastic Assistant Restaurant Manager to support the Restaurant Manager in delivering outstanding dining experiences. You will lead the restaurant team, manage day-to-day operations, and ensure guests receive exceptional service from arrival to departure.

This full-time role (40 hours per week) requires supervisory hospitality experience, strong leadership, and a passion for guest care.

Qualifications

• Must have previous supervisory experience within a restaurant or hospitality environment.
• Must have excellent knowledge of restaurant and bar operations.
• Must have excellent leadership and communication skills.
• Must have a genuine passion for delivering exceptional guest experiences.
• Must have the ability to thrive in a fast-paced environment.
• Must have excellent organisational skills with excellent attention to detail.

Responsabilités

• Supporting the daily running of the restaurant, including opening and closing procedures.
• Leading engaging pre-shift briefings, keeping the team informed of VIP guests, special occasions, and daily priorities.
• Delivering exceptional guest service and lead by example.
• Resolving guest queries and complaints professionally and efficiently.
• Maintaining excellent product, menu, and beverage knowledge.
• Ensuring high standards of cleanliness, health & safety, hygiene and first aid compliance.
• Supporting rota planning and staffing levels to match business needs.
• Motivating, coaching, and supporting the restaurant team to deliver consistently high standards.

Description du poste

Job Title: Assistant Restaurant Manager - Ballroom
Location: Hoar Cross Hall, Staffordshire
Salary: £32460.96 Per annum
Estimated Start Date: 01/10/2026

About Us

Nestled in the heart of Staffordshire, Hoar Cross Hall blends the elegance of a stately home with the indulgence of a luxury spa resort

From exceptional dining and stunning gardens to our award-winning spa, every visit is designed to create unforgettable memories

At Hoar Cross Hall, we treat every guest like a friend of the family. We're looking for passionate, positive people who love delivering exceptional hospitality

We hire for attitude, train for skill, and support you to grow your career

The Role

We're looking for an enthusiastic Assistant Restaurant Manager to help lead our restaurant team and deliver outstanding dining experiences

Working alongside the Restaurant Manager, you'll be supporting the day-to-day operation of the restaurant, inspire the team, and ensure every guest receives exceptional service from arrival to departure

If you're a natural leader with a passion for hospitality and an eye for detail, we'd love to hear from you

Your responsibilities

• Supporting the daily running of the restaurant, including opening and closing procedures
• Leading engaging pre-shift briefings, keeping the team informed of VIP guests, special occasions, and daily priorities
• Delivering exceptional guest service and lead by example
• Resolving guest queries and complaints professionally and efficiently
• Maintaining excellent product, menu, and beverage knowledge
• Ensuring high standards of cleanliness, health & safety, hygiene and first aid compliance
• Supporting rota planning and staffing levels to match business needs
• Motivating, coaching, and supporting the restaurant team to deliver consistently high standards

Personal Specification

Essentials

• Must have previous supervisory experience within a restaurant or hospitality environment
• Must have excellent knowledge of restaurant and bar operations
• Must have excellent leadership and communication skills
• Must have a genuine passion for delivering exceptional guest experiences
• Must have the ability to thrive in a fast-paced environment
• Must have excellent organisational skills with excellent attention to detail

Desirables

• Have experience working in a high-volume restaurant
• Must have a food Safety qualification
• Have knowledge of food and beverage health & safety legislation

Additional Information

• Full-time contract - 40 hours per week
• Working 5 out of 7 days a week
• £32460.96 per annum
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business such as working evenings, weekends, and Bank Holidays
• Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship now or at any point in the future for this role.

Why Join Us

• Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities