Food & Beverage Assistant — Flexible Hours, Guest‑First Service

The Grand Hotel Birmingham Limited; Birmingham; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Service Charge and Gratuities

Discounts on food and drinks

Wagestream access

Annual complimentary stay

28 days holiday (pro-rata, increasing)

Free meals twice daily

Employee referral scheme

Regular team appreciation & monthly认可

Career development & apprenticeships

Job summary

The Grand Hotel Birmingham is hiring a Food & Beverage Assistant for Isaacs Restaurant. This part-time role offers shifts from late mornings to late evenings, including weekends, at £12.71 per hour plus gratuities.

You’ll deliver warm, guest-centered service in a vibrant brasserie with a French twist, collaborating with bar and kitchen teams to create memorable experiences. Join a busy, stylish hotel environment with opportunities for meals on shift, staff discounts, and career development

Qualifications

• Hospitality or customer service experience preferred.
• Ability to work flexible hours including evenings and weekends.
• Knowledge of menus with ability to make recommendations.
• Strong guest-focused service and professional demeanor.

Responsibilities

• Promote a welcoming, professional image and assist guests.
• Know the menus and answer questions with recommendations.
• Follow all steps of service with guest-centric focus.
• Collaborate with bar, kitchen, hosts and hotel staff for best service.
• Build rapport with guests to maximise sales opportunities.
• Be flexible to cover other restaurant roles when needed.

Skills

Warm and genuine nature

Clear and polite communication

Customer-service oriented

Flexible to shift patterns

Confident information passing

Job description

The Grand Hotel Birmingham is hiring a Food & Beverage Assistant for Isaacs Restaurant. This part-time role offers shifts from late mornings to late evenings, including weekends, at £12.71 per hour plus gratuities.

You’ll deliver warm, guest-centered service in a vibrant brasserie with a French twist, collaborating with bar and kitchen teams to create memorable experiences. Join a busy, stylish hotel environment with opportunities for meals on shift, staff discounts, and career development