Brasserie Bartender — Flexible Hours & Perks

The Grand Hotel Birmingham Limited; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Service charge & gratuities

Staff meal provided

Discounts on food & drinks at Grand/De

Annual complimentary stay

Employee Assistance Programme

28 days holiday (pro-rata, rising)

Job summary

The Grand Hotel Birmingham Limited is seeking a friendly and professional hospitality team member for Isaacs and related outlets. You will contribute to a welcoming guest experience, assist across service areas, and help drive sales while maintaining high standards of hospitality in a vibrant city centre setting.

We offer flexible hours, working mainly evenings and weekends, with a comprehensive benefits package including service charge, staff rates, and wellbeing support.

Qualifications

• Experience in hospitality preferred.
• Strong communication and interpersonal skills essential.
• Able to work flexible shift patterns including evenings and weekends.

Responsibilities

• Promote a welcoming and professional image to guests and provide assistance as needed.
• Be knowledgeable on the menus and able to answer questions and make recommendations.
• Follow all steps of service with a guest-centric approach.
• Collaborate with bar, kitchen, hosts and hotel staff to ensure top service.
• Build rapport with guests in your section and maximise sales opportunities.
• Be flexible to jump into any role within the restaurant when required.

Skills

Customer service

Communication

Sales awareness

Flexibility

Job description

The Grand Hotel Birmingham Limited is seeking a friendly and professional hospitality team member for Isaacs and related outlets. You will contribute to a welcoming guest experience, assist across service areas, and help drive sales while maintaining high standards of hospitality in a vibrant city centre setting.

We offer flexible hours, working mainly evenings and weekends, with a comprehensive benefits package including service charge, staff rates, and wellbeing support.