Food and Beverage Team Member

Novotel Hotels; Coventry; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts

Complimentary stays

Meals on duty

On-site parking

Company pension scheme

Training and development

Job summary

Novotel Hotels in the United Kingdom is seeking enthusiastic, guest-focused individuals to join our Food & Beverage Team. If you love working with people and thrive in a fast-paced environment, this role is for you!

Join a dynamic team at our hotel, with hands-on training, a friendly workplace, and strong opportunities to learn and grow in hospitality.

Qualifications

• Fluent in English with good communication skills.
• Positive, guest‑focused personality.
• Punctual, reliable and a true team player.
• Flexible to mornings, evenings and weekends.
• Able to stay calm under pressure while delivering great service.

Responsibilities

• Provide excellent counter and table service to hotel guests.
• Have full knowledge of all food and beverage items on the menu.
• Keep the bar and restaurant areas fully stocked, clean, and welcoming.
• Communicate with the kitchen team to ensure smooth service.
• Deliver friendly, efficient, and professional customer care at all times.
• Maintain high standards of hygiene, safety, and presentation.

Skills

Guest-oriented

Team player

Punctual

Flexible

Calm under pressure

English fluency

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We’re looking for enthusiastic, guest-focused individuals to join our Food & Beverage Team. If you love working with people and thrive in a fast-paced environment, this role is for you!

What You’ll Do

• Provide excellent counter and table service to hotel guests.
• Have full knowledge of all food and beverage items on the menu.
• Keep the bar and restaurant areas fully stocked, clean, and welcoming.
• Communicate with the kitchen team to ensure smooth service.
• Deliver friendly, efficient, and professional customer care at all times.
• Maintain high standards of hygiene, safety, and presentation.

What We’re Looking For

• A positive, guest-oriented personality.
• Punctual, reliable, and a true team player.
• Flexible and adaptable – happy to work mornings, evenings, and weekends.
• Able to stay calm under pressure while delivering great service.
• Fluent in English with good communication skills.
• Passionate about hospitality and creating memorable guest experiences.

Why join us?

• Hands-on training and support.
• A friendly, team-spirited workplace.
• Great opportunities to learn and grow in hospitality.
• No two days are the same!

Flexibility is essential – shifts will include mornings, evenings, and weekends.

Additional Information

What’s In It For You

• Accor worldwide discounts for you, friends, and family
• 2 complimentary stays per year (subject to availability)
• Meals on duty
• Free on-site parking
• Company pension scheme
• Referral programme bonuses
• Access to ongoing training and development

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.