Food And Beverage Supervisor - Bar

Sofitel London Heathrow; England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Staff discounts at Arora hotels

Cycle to work scheme

Life assurance

Employee assistance programme

Merlin Entertainments discounts

Job summary

Sofitel Heathrow is seeking an enthusiastic F&B Supervisor to support the F&B Manager in daily operations across all outlets. You will lead by example, drive guest satisfaction and deliver memorable experiences for our guests. Salary – £28,080 plus tronc is on offer.

Benefits include 28 days holiday, free meals on duty, uniform and dry cleaning, staff discounts at Arora hotels, and a range of awards and recognition. You will oversee service standards in a luxury environment near London Heathrow.

Qualifications

• Customer service excellence
• Strong communication under pressure
• Ability to lead and motivate teams
• Attention to detail and presentation
• Proactive problem solving and initiative

Responsibilities

• Manage the team to ensure excellent customer service.
• Able to work in all areas of F&B outlets.
• Carry out stock taking.
• Assist with training employees.

Skills

Customer service

Team leadership

Communication

Initiative

Multi-tasking

Professional appearance

Job description

Salary – £28,080 plus tronc

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

About us...

Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do...

F&B Supervisors on our team assist the F&B Manager with the day-to-day operation of all F&B outlets. They lead by example and encourage the team to embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered.

• Manage the team to ensure excellent customer service.

• Able to work in all areas of F &B outlets.

• Carry out stock taking.

• Assist with training employees.

More about you...

• Providing high quality service and attention to detail comes naturally to you.

• Excellent communication skills.

• Ability to take initiative.

• Very good at multi-tasking and remaining calm under pressure.

• A smart and professional appearance.

• You value being part of a team and supporting your colleagues.

• Most of all, you will have an approachable, positive, and proactive manner.

• 5-star hotel experience in a similar role would be a real advantage.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.