Food and Beverage Supervisor

HGI2 - Food & Beverage; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Discounted employee friends & family R

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle 2 work scheme

UK attraction discounts @ Merlin Enter

Taste card

Life assurance scheme

Wage stream

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

Hilton Garden Inn London Heathrow is seeking a capable F&B Supervisor to support the F&B Manager with daily operations across all outlets, ensuring consistent service excellence and guest satisfaction.

You will lead by example, supervise shifts, assist with training, stock checks, and help develop the team in a fast-paced hotel environment near Terminal 2.

Qualifications

• Providing high quality service and attention to detail comes naturally to you.
• Excellent communication skills across diverse teams and guests.
• Ability to take initiative and stay calm under pressure.
• Strong multi-tasking capability in a fast-paced hotel environment.
• You value teamwork and support colleagues to deliver memorable experiences.

Responsibilities

• Supervise the team to ensure excellent customer service.
• Able to work in all areas of F&B outlets.
• Carry out stock taking.
• Assist with training and developing employees.

Skills

Customer service

Excellent communication

Multi-tasking

Initiative

Team player

Professional appearance

Approachable

Job description

Salary – £28,080 plus tronc

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Hilton Garden Inn London Heathrow is the only hotel with direct access to Terminal 2 and is directly connected to the underground, mainline and Elizabeth Line. The hotel has 369 rooms and some exciting food and beverage outlets, including the Runway Bar, which offers amazing views of the airplanes taking off and landing. It has five conference rooms for up to 65 people and features a state-of-the-art fitness centre.

A bit about what you will do...

F&B Supervisors on our team assist the F&B Manager with the day-to-day operation of all F&B outlets. They lead by example and encourage the team to provide a personal experience that will be remembered.

• Supervise the team to ensure excellent customer service.
• Able to work in all areas of F & B outlets.
• Carry out stock taking.
• Assist with training and developing employees.

More about you...

• Providing high quality service and attention to detail comes naturally to you.
• Excellent communication skills.
• Ability to take initiative.
• Very good at multi-tasking and remaining calm under pressure.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• Hotel experience in a similar role would be a real advantage.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.