Food and Beverage Supervisor

TN United Kingdom; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a renowned hotel as a Food & Beverage Supervisor, where you will lead a dynamic team in delivering exceptional service. This role offers the chance to shape memorable experiences for guests in a historic setting. Embrace the opportunity to grow professionally while enjoying a range of benefits, including free hotel stays and extensive training programs. Be part of a family-owned group that values its staff and fosters a culture of care and community. If you are passionate about hospitality and eager to make a difference, this position is perfect for you.

Benefits

Free Hotel Breaks

Leisure Passes

Enhanced Maternity and Paternity Leave

Institute of Hospitality Membership

Training and Development

Health Support

Learning Courses

Free Meals on Duty

Onsite Parking

Cycle-to-Work Scheme

Qualifications

• Previous supervisory experience in a food and beverage environment.
• Strong communication and leadership skills.

Responsibilities

• Leading and motivating the team during service for high-quality guest experience.
• Assisting with training and maintaining standards across all service areas.

Skills

Supervisory Experience

Communication Skills

Leadership Skills

Flexibility

Job description

Food and Beverage Supervisor, Cheltenham

Queens Hotel, one of the first purpose-built hotels in Europe, was built on the site of the original Sherborne Spa and has historically hosted nobility and royalty visiting Cheltenham. Our team offers exceptional customer service in a luxurious setting, allowing guests to enjoy our rich history and explore the Cotswolds.

We are seeking an enthusiastic and experienced Food & Beverage Supervisor to join our friendly team. In this hands-on role, you will lead shifts, supervise the front-of-house team, and support the Food & Beverage Management in the daily operations of our Bar, Lounge, Garden, and Restaurant.

Responsibilities:

1. Leading and motivating the team during service to ensure a high-quality guest experience.
2. Assisting with training, development, and daily briefings for the F&B team.
3. Maintaining standards across all service areas.
4. Supporting management with stock control and health & safety procedures.
5. Creating a warm, welcoming atmosphere for guests and team members.

Requirements:

1. Previous supervisory experience in a food and beverage environment.
2. A passion for food, drink, and hospitality.
3. Strong communication and leadership skills.
4. Ability to remain calm under pressure and lead by example.
5. Flexibility to work various shifts, including evenings and weekends.

Our People and Benefits:

We are committed to becoming the local employer of choice by embodying our values of Care, Discreetness, and Community. As a family-owned group, we value our staff as family and offer excellent learning opportunities and benefits, including:

• Free Hotel Breaks: Two free stays per year at any Sutton Hotel Collection property.
• Leisure Passes: £150 contribution towards leisure memberships or National Trust subscriptions.
• Enhanced Maternity and Paternity Leave: 26 weeks at 90% pay for mothers; four weeks at 90% for fathers.
• Institute of Hospitality Membership: Paid membership to support your professional growth.
• Training and Development: Extensive opportunities for personal development.
• Health Support: Confidential services including CBT therapy and health advice.
• Learning Courses: Financial support for courses of your choice.
• Additional benefits include free meals on duty, onsite parking, uniforms, social events, and a cycle-to-work scheme.

At the Sutton Hotel Collection, we embrace diversity and inclusivity, celebrating human relationships and enabling our people to thrive.