Food and Beverage Manager - The Old Inn

Galgorm; Crawfordsburn; On-site; GBP 41,000 - 50,000; Full time

Job summary

The Old Inn, Crawfordsburn, United Kingdom, seeks a Food and Beverage Manager to oversee day-to-day F&B operations at the Hen Old Inn. You will manage a 30+ front-of-house team, report to the Operations Manager, and ensure exceptional service across breakfast, lunch, dinner and private functions.

Starting salary £45,000 depending on experience, full-time position with a 5 of 7 week schedule. Closing date 9 October 2026. Apply to join Galgorm Collection and advance your hospitality career.

Qualifications

• Must have 2–3 years of Restaurant/Bar managerial experience.
• Must have at least 2 years of bar experience.
• Experience working in a high pace, busy restaurant.
• Ability to lead, motivate and inspire a team.
• Performance-driven with a focus on excellent customer service.
• Good organisational skills under pressure and multi-tasking.
• Flexible with shift patterns including daytime, evenings and weekends.
• Pride in delivering high standards of presentation and Galgorm Collection brand.
• Hotel environment experience is preferred but not essential.

Responsibilities

• Provide friendly and efficient service with a focus on customer satisfaction.
• Assist in managing day-to-day Restaurant and Bar operations under the Operations Manager.
• Ensure smooth daily operation in absence of the Operations Manager with adequate staff coverage.
• Assist in opening/closing procedures, till reconciliation and key holder duties.
• Address customer complaints directly and professionally.
• Oversee reservations, seating allocations and notes using ResDiary.
• Support training and development of restaurant and bar staff.
• Collaborate with Head Chef and kitchen team to drive sales and standards.

Skills

Restaurant/Bar management

Bar experience

Team leadership

Customer service culture

Shift flexibility

Attention to detail

Brand standards

Hotel environment experience

Job description

Starting £45,000 depending on experience

THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 9TH OCTOBER 2026

JOB TITLE: Food and Beverage Manager

JOB REFERENCE:FBM 10/26

REPORTING TO: Operations Manager

HOURS:Full-time position available.Working week based on 5 days out of 7.The Restaurant and Bar are open 7 days a week serving breakfast/lunch/dinner and private functions.

JOB LOCATION:The Old Inn, Crawfordsburn

SALARY:Starting £45,000 depending on experience

About the role:

We are currently recruiting for a Food and Beverage Manager to help run the day to day food & beverage operations at the Old Inn. This is an exciting opportunity for someone who is seeking to progress in their career and join the management team at Galgorm Collection.

This is a high volume, fast-paced restaurant and bar. We are seeking to recruit a Food and Beverage Manager to work within and help lead a team of around 30+ front-of-house staff.Your main duty will involve assisting the Operations Manager on a day-to-day basis ensuring all Food & Beverage visitors receive the best quality of service.If you believe, you have what it takes to become an integral part of our team and can show experience in the skills below then we look forward to hearing from you!

Job Description:

The main responsibilities include but are not limited to:

• Consistently provide a friendly and efficient service and demonstrate a strong focus on the customer and on the quality of service.
• Assist in managing all day-to-day operational issues relating to the Restaurant and Bar under the guidance of the Operations Manager.
• Ensuring that the Bar and Restaurant is run efficiently on a day-to-day basis in the absence of the Operations Manager, ensuring adequate staff cover at all times, and delivering friendly, exceptional service to all guests.
• Carrying out the opening and closing procedures of the restaurant, including till reconciliations and otherkey holder duties.
• Address any customer complaints directly.
• Oversee dining reservations using ResDiary, managing all seating allocations, customer comments, and reservation notes.
• Demonstrate effective communication skills with staff and managers at all levels.
• Assist in the management, training and development of all restaurant and bar staff.
• Build strong working relationships with the Head Chef and kitchen team and collaborate closely to drive sales and continually improve standards.
• Participate in regular staff meetings.
• Attend any training that has been set up to aid your personal development.
• Ensure knowledge of the hotel and facilities is up to date in order to upsell at every opportunity and maximise profitability.
• Monitor and observe team members ensuring all Company and Statutory fire, Health, Safety and Hygiene regulations are followed.
• Making sure your personal appearance and uniform are in line with the Resort standards at all times.

The Person:

Applicant must:

• Have a passion for hospitality, great food and great service.
• Have at least 2-3 years of Restaurant/Bar Managerial experience
• Have at least 2 years of bar experience.
• Have experience working in a high pace, busy restaurant.
• Be able to demonstrate an ability to lead, motivate and inspire a team.
• You must be performance-driven with a focus on implementing a culture of excellent customer service.
• Have good organisational skills, be able to work well while under pressure, and show initiative whilst multi-tasking.
• Have a flexible approach to working shift patterns including daytime, evenings, and weekends.
• Have exemplary attention to detail.
• Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
• Experience working within a hotel environment is preferred but not essential.

Perks of the job!!

We’repassionate about service, our guests, and, of course, our people.Whether you are new to Hospitality, fancy a different career path or wantto extend your knowledge, Galgorm Collection can offer youanendlessamountof opportunities.Why work for us?

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role.Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact [e-mail]

GALGORM COLLECTION IS AN EQUAL OPPORTUNITY EMPLOYER