Public Area Cleaner - Roe Valley Resort

Galgorm Resort & Spa; Derry/Londonderry; On-site; GBP 14,000 - 21,000; Full time

Job summary

Galgorm Collection is seeking a Public Area Cleaner for Roe Valley Resort. You will maintain cleanliness across all public spaces, including restaurants, bars, function rooms, reception, and front-of-house areas, while supporting the laundry team.

A guest services element involves assisting guests with needs such as delivering ice or luggage, contributing to a warm, memorable guest experience. The role requires good teamwork, a strong work ethic, and keen attention to detail.

Qualifications

• Must have excellent attention to detail.
• Hospitality experience desirable.
• Willingness to work shifts including mornings and afternoons, with occasional weekends.

Responsibilities

• Clean and service the Resort as directed by Housekeeping Supervisor and/or Manager.
• Make beds, change linens, vacuum, sweep and mop floors, dust and polish furniture and fixtures.
• Assist with laundry tasks and support front-of-house operations as needed.
• Adhere to safety and PPE practices.
• Maintain clear communication with the front desk to ensure timely service.

Skills

Attention to detail

Teamwork

Guest services

Job description

JOB TITLE: Public Area Cleaner– Roe Valley Resort

JOB REFERENCE: HA 08/26

HOURS: FULL TIME (Approx. 25 Hours per week) Typical shifts 7AM - 1.30PM, 3.30PM - 10PM, OCCASIONAL 3.30PM - 12AM - Monday - Friday availability essential, with the possibility of weekend days depending on business needs

REPORTING TO: Head Housekeeper

LOCATION: Roe Valley Resort

SALARY: £12.71ph starting

About the role:

As aPublic Area CleaneratRoe Valley Resort, you’ll be part of a dedicated and hardworking team, ensuring every public space — from our restaurants and bars to function rooms, reception, and front-of-house areas — is spotless, welcoming, and ready for our guests to enjoy. You’ll also support our laundry team, helping to maintain the high standards of cleanliness and presentation that our resort is known for.

This role also includes aguest services element, where you’ll assist guests with their needs — whether that’s delivering ice to their room or lending a hand with their luggage — helping to create a warm and memorable experience for everyone who stays with us.

We’re looking for someone with a strong work ethic, great teamwork skills, and a keen eye for detail. If that sounds like you, we’d love to hear from you!

Job Description:

Main duties will include, but are not limited to:

• Cleaning and servicing the Resort as directed by Housekeeping Supervisor and/or Manager


• Complete tasks such as making beds, changing linens, vacuuming, sweeping and mopping floors, dusting and polishing furniture and fixtures plus a variety of other cleaning tasks.


• Using disinfectants and steam-operated sterilizers.


• Adhering to all safety and personal protective equipment, practices, and procedures.


• Working within the guidelines of Health, Safety, Fire, and Hygiene operatives to ensure all staff and guests are safe at all times.


• Maintaining clear, efficient communication with the front desk team ensuring rooms and public areas are serviced in a timely fashion ready for our hotel guests.


• Helping our laundry department with what they need - Folding, pressing etc


• Have a keen interest in delivering exceptional customer service.


• Have strong teamwork skills.


• Possess sound knowledge of the Resort & local area.

We’d love for you to have some similar previous experience but this is not essential as full training will be provided.We welcome applications from people with general cleaning experience or transferrable skills.

Applicant Criteria:

• Must have excellent attention to detail.


• Previous hospitality experience (desirable).


• Previous housekeeping or cleaning experience (desirable).


• Work well under pressure and be an excellent team player.


• Have previously worked in a customer service role.

Perks of the job!!

We’re?passionate about service, our guests, and, of course, our people.Whether you are new to Hospitality, fancy a different career path or want?to extend your knowledge, Galgorm Collection can offer you?an?endless?amount?of opportunities.Why work for us! https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role.Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact [e-mail]

GALGORM COLLECTION ARE AN EQUAL OPPORTUNITIES EMPLOYER