Food & Beverage Assistant - Roe Valley Resort

Galgorm Resort & Spa; Limavady; On-site; GBP 26,000 - 32,000; Full time

Job summary

Galgorm Resort & Spa in Fratelli / The Coach House, Roe Valley Resort, is seeking a Food & Beverage Assistant to welcome guests and deliver an exceptional dining experience.

The role requires at least 1 year waiting experience, flexible shifts including weekends, and a proud, service-oriented approach. Training will cover menus, wine knowledge, and POS systems.

Qualifications

• At least 1 year of waiting/restaurants experience.
• Must be a team player with a positive attitude.
• Strong communication skills and ability to multitask.
• Passion for hospitality and great service.

Responsibilities

• Welcome guests and take orders in a friendly and professional manner.
• Provide knowledge of menus and wines to answer guest questions.
• Present menus, take orders, and serve food and beverages efficiently.
• Clean and reset tables and maintain a tidy restaurant area.
• Operate till systems to place orders and process payments.

Skills

Waiting experience

Team player

Strong communication

Hospitality passion

Job description

JOB TITLE

Food & Beverage Assistant

JOB REFERENCE

FBAFB 10/26

REPORTING TO

Restaurant Manager

HOURS

Full Time Shifts primarily 4/5 days out of 7 including weekend work.

JOB LOCATION

Fratelli / The Coach House, Roe Valley Resort

SALARY

£12.71 - £14.21 payscale

About the role

As Food & Beverage Assistant, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience.

Job Description

Main duties will include, but are not limited to

• Welcoming all our restaurant guests and visitors in a friendly, polite manner.
• With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
• Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
• Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
• Using the bar/restaurant till systems to place orders and process customer payments correctly.
• Carrying out daily duties as required by the restaurant management team.
• Directing any guest complaints to the Restaurant Manager.
• Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
• Making sure your personal appearance and uniform are in line with the required Restaurant standards at all times.
• Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
• Attend any training that has been set up to aid your personal development.

The Person

Applicant must:

• Have at least 1-year of previous waiting experience.
• Have a passion for the hospitality industry, great food, and great service.
• Be an excellent team player with a positive and friendly attitude.
• Have a flexible approach to working shift patterns and be available to work morning, daytimes, evenings, and weekends.
• Have strong communication skills and be able to multi-task.
• Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.

Desirable:

• Barista trained

Perks of the job!!

We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us?

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role.Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact [e-mail]

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS