Food and Beverage Manager

Eclipse Hotels Group; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

Eclipse Hotels Group is seeking an experienced Food & Beverage Manager for their Holiday Inn in Bristol City Centre. The role involves managing all aspects of Food & Beverage operations, ensuring high service standards, and leading a team to deliver memorable guest experiences. The successful candidate will have previous management experience in a hotel environment and strong food service knowledge.

Benefits

Discounted hotel rooms at 5000+ IHG Hotels worldwide

Employee Assistance and Welfare Program

Health Plan

Life Insurance

Cashback and discounts at leading high street retailers

Complimentary meals on duty

Employee of the Month and Employee of the Year awards

Recommend a Friend scheme

Excellent training and development opportunities

Qualifications

• Previous management experience as a Food & Beverage Manager or similar role.
• Strong food service knowledge.
• Excellent communication and organizational skills.

Responsibilities

• Managing the Food & Beverage Department for smooth daily service.
• Overseeing Restaurant, Bar, Room Service, and Conference & Events operations.
• Maintaining food safety standards and accurate record-keeping.

Skills

Leadership

Communication

Organizational Skills

Attention to Detail

Job description

Eclipse Hotels Group is an international family-owned hotel group headquartered in West London. Our current portfolio includes brands such as Holiday Inn, Holiday Inn Express, and EasyHotel, located across the UK, Europe, and the Caribbean.

We are pleased to present an excellent opportunity for an experienced Food & Beverage Manager at our Holiday Inn in Bristol City Centre. Join a developing employer committed to delivering first-class service and a rewarding employee experience.

As our Food & Beverage Manager, you will ensure guests enjoy memorable experiences by managing all aspects of the Food & Beverage operations, including Restaurant, Bar, Room Service, and Conference & Events. Your role will involve tailoring guest experiences to their preferences, driving service standards forward, implementing changes, and increasing profitability.

Join us and enjoy the following benefits:

• Discounted hotel rooms at 5000+ IHG Hotels worldwide, with 50% off Food and Beverage services
• Employee Assistance and Welfare Program
• Health Plan
• Life Insurance
• Cashback and discounts at leading high street retailers
• Complimentary meals on duty
• Employee of the Month and Employee of the Year awards
• Recommend a Friend scheme
• Excellent training and development opportunities

Key responsibilities and duties include:

• Managing and guiding the Food & Beverage Department to ensure smooth daily service, providing effective leadership and training to meet business and company objectives
• Overseeing Restaurant, Bar, Room Service, and Conference & Events operations
• Ensuring high levels of personal attention and service for all guests
• Maintaining food safety standards and accurate record-keeping
• Upholding brand standards related to service, setup, and loyalty programs
• Covering duty management shifts in the absence of other Heads of Department
• Recruiting, engaging, and retaining colleagues through effective performance management and administrative tasks

How will you achieve this?

We care about our people and demonstrate this through our promise of True Hospitality daily. Each hotel delivers unique experiences rooted in core service skills:

• True Attitude: Caring, making positive connections, and building genuine relationships with guests
• True Confidence: Possessing the knowledge and skills to perform roles confidently, supporting guest trust
• True Listening: Focusing on guest communication, body language, and needs
• True Responsiveness: Providing timely, caring service that meets guest needs

What we are looking for:

• Previous management experience as a Food & Beverage Manager, Assistant Manager, or similar role, preferably in a branded hotel environment, with strong food service knowledge
• Proactive, composed, enthusiastic, approachable, with the ability to motivate teams under pressure
• Excellent communication, organizational, and administrative skills, with attention to detail
• Willingness to work flexible hours, including evenings, weekends, and bank holidays

We are an equal opportunity employer committed to fostering a diverse and inclusive workforce.