Food and Beverage Assistant (Term-Time, 25 hours per week) (KD13028R)

University of Bath; Bath; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading educational institution in Bath is seeking a part-time Food & Beverage Assistant to support their catering operations. This role involves taking orders, serving food, and ensuring high standards of customer service in a busy environment. Ideal candidates should have experience in a customer-focused setting and be good team players. Training and uniforms provided, along with a substantial benefits package including discounts and professional development opportunities.

Benefits

Free counselling services

Cycle to work scheme

Electric vehicle salary sacrifice scheme

Staff discount at Team Bath gym

Generous annual leave allowance

Relocation allowance

Qualifications

• Experience providing excellent customer service in a customer-focused environment.
• Previous experience in the hospitality industry is advantageous.
• Calm and professional demeanor under pressure.

Responsibilities

• Ensure smooth running of day-to-day catering operations.
• Take customer orders and serve food and drink.
• Assist with cleaning and clearing tables and catering areas.

Skills

Customer service excellence

Teamwork

Ability to handle high-pressure situations

Job description

Overview

The east hospitality team have a part‑time vacancy available for the role of Food & Beverage Assistant, working during term time. As a Food & Beverage Assistant you will be required to ensure that the day‑to‑day running of the catering operation is smooth and that customers are provided with a high standard of service at all times. Your responsibilities will include taking customer orders, serving food and drink, working on the tills, stocking food stations and assisting with cleaning and clearing tables and catering areas. Full details of this role are included in the job description. The role will predominantly be working Monday to Friday either 9.30 am to 2.30 pm or 3.30 pm to 8.30 pm, but could include early‑morning, evening and weekend shifts (5 hours a day, 25 hours per week).

Qualifications

The successful candidate will have experience of providing an excellent standard of customer service in a customer‑focused environment. Previous experience of working in the hospitality industry would be an advantage. You should be a good team worker and be able to be calm and professional in high‑pressure situations, as it can be extremely busy during peak times. If you're enthusiastic about providing outstanding customer service and being part of a phenomenal team, we can't wait to hear from you!

Time Off

This is a reduced part‑time contract, working 40 weeks of the year, with fixed time off (that includes personal holiday allowance) in accordance with the University's annual Academic year chart:

• 7 full weeks off over Christmas and New Year, to include the vacation time, public holidays and university holidays, revision days and assessment days, and the inter‑semester break, in accordance with the published academic year chart.
• 2 weeks off over Easter, to include the vacation time, public holidays and university holidays, in accordance with the published academic year chart
• The first 1 full week off in June
• 2 full weeks off between mid‑August and mid‑September, to be agreed with your line manager

Training & Uniforms

Training and uniforms are provided. There are opportunities for development and to seek promotion in this role.

Benefits

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family‑friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest‑Free Loan to help with the cost of some immigration expenses

Additional Information

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.