Food and Beverage Assistant (part time)

Exclusive Hotels and Venues; Bagshot; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Competitive pay + service charge

Stay rates across hotels

50% F&B dining discount

Free meals on duty

On-site gym access

Employee Assistance Programme

Hospitality Essentials discounts

Growth opportunities

Job summary

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and high standards of service. You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our F&B areas.

A supportive team, opportunities for growth, and a competitive package await. This role requires delivering exceptional guest experiences across breakfast, lunch, dinner, events and bar service, with shifts that may

Qualifications

• Strong communication and guest-service skills.
• Friendly, confident and professional approach.
• Ability to work well under pressure in a fast-paced environment.
• Good attention to detail and accuracy when serving guests.
• Reliable, punctual and committed to high service standards.
• Team player with a positive attitude and willingness to learn.
• Smart personal presentation and basic food hygiene understanding.
• Ability to work shifts, including early mornings or late nights.

Responsibilities

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support F&B operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Skills

Communication

Guest service

Team player

Attention to detail

Job description

The following content displays a map of the jobs location - Pennyhill Park, London Road, Bagshot, Surrey

£13.05 per hour, 20 hours per week including weekend and evening shifts

Working Hours:

20 hours per week

Location:

Pennyhill Park, London Road, Bagshot, Surrey

Closing Date:

25/09/2026

Job Category:

Restaurants and Bars, Conference and Banqueting

Properties:

Pennyhill Park and The Spa, Bagshot, Surrey

Departments:

Restaurant

Job Introduction

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience.

You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas.Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.

At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to the required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Person Specification

• Strong communication and guest-service skills.
• Friendly, confident and professional approach.
• Ability to work well under pressure in a fast-paced environment.
• Good attention to detail and accuracy when serving guests.
• Reliable, punctual and committed to high service standards.
• Team player with a positive attitude and willingness to learn.
• Smart personal presentation and understanding of basic food hygiene.
• Available to work shifts as required - this could mean starting before 7am or finishing after midnight.

We are a certified B Corp, committed to sustainability and responsible business practices.At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.