Food & Beverage Assistant

Exclusive Hotels and Venues; Bagshot; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Service charge

Hotel stays discounts

Free meals on duty

Gym access

Wellbeing resources

Hospitality discounts

Career progression

Job summary

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel renowned for its Michelin-starred dining and impeccable service. You will join as a Food and Beverage Assistant, delivering warm hospitality across our F&B areas and supporting seamless service in a luxurious setting.

Enjoy competitive pay with service charge, hotel stay rates, duty meals, gym access, wellbeing resources, and growth opportunities within the Exclusive Collection.

Qualifications

• Proven guest service experience desirable.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate with the kitchen.
• Serve dishes and beverages to required standards of timing and presentation.
• Set up, clear and reset tables to support smooth service.
• Maintain cleanliness and organisation in service areas.
• Assist guests with queries and recommendations.
• Process payments and follow procedures.
• Support F&B operations across meals and events.
• Follow food safety and health procedures at all times.

Skills

Guest service

Communication

Teamwork

Tools

POS systems

Job description

The following content displays a map of the jobs location - Bagshot

£27,144 salary (40 hrs per week) plus fantastic benefits

Working Hours:

40

Location:

Bagshot

Closing Date:

25/09/2026

Job Category:

Restaurants and Bars, Conference and Banqueting

Properties:

Pennyhill Park and The Spa, Bagshot, Surrey

Departments:

Restaurant

Job Introduction

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience.

You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas. Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.

As part of our team, you’ll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to the required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Person Specification

• Strong communication and guest-service skills.
• Friendly, confident and professional approach.
• Ability to work well under pressure in a fast-paced environment.
• Good attention to detail and accuracy when serving guests.
• Reliable, punctual and committed to high service standards.
• Team player with a positive attitude and willingness to learn.
• Smart personal presentation and understanding of basic food hygiene.
• Available to work shifts as required - this could mean starting before 7am or finishing after midnight.

We are a certified B Corp, committed to sustainability and responsible business practices.At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.