Food and Beverage Assistant

Away Resorts; Thirsk; Remote; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Training & Development

Regular incentives and rewards

Discounted holidays acrossall ourparks

Job summary

Away Resorts is seeking a guest-focused hospitality teammate at Woodland Lakes Lodges, Thirsk. You will greet guests, take orders, and provide bar and restaurant service to ensure memorable holidays. Maintain clean, well-stocked spaces and uphold sanitisation protocols while delivering friendly, proactive service.

Experience in high-volume bars or restaurants is ideal; willingness to cover bank holidays and seasonal peaks is required to keep our guests smiling throughout their stay.

Qualifications

• Experience in customer service.
• Ability to thrive in a busy bar/restaurant setting.
• Self-starter who takes initiative.
• Strong interpersonal skills and approachability.
• Experience working in a team.

Responsibilities

• Greet guests warmly and manage welcome.
• Take orders accurately and ensure correct delivery.
• Serve at bar and provide table service.
• Keep work area clean, tidy and stocked.
• Ensure sanitisation in line with protocols.
• Assist guests to have a great time, including bank holidays.

Skills

Customer service

Fast-paced work

Proactive

People person

Teamwork

Job description

Location: Woodland Lakes Lodges, Thirsk, Yorkshire

Salary: £12.71 per hour - paid weekly!

What we need in a nutshell

We need someone who understands that food and drink are central to a happy holiday. Someone who can look after our guests’ every whim when they eat, drink and relax in our bars and restaurants.

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: http://www.awayresorts.co.uk .

What you’ll be doing

We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn.

This includes:

• Meeting and greetings guests with a friendly welcome
• Taking food orders and making sure everyone gets what they asked for
• Serving behind the bar and delivering excellent table service
• Keeping your area clean, tidy and well-stocked
• Ensuring areas are sanitised inline with protocols
• Generally making sure everybody is having a great time

And who knows what else you may find yourself doing. If you’re happy to help even when it’s ‘not your job,’ you’re our sort of person. One more thing…holidays happenat holiday times, so you will need to work your magic on bank holidays too.

Skills, experience and qualities you’ll need

If you can demonstrate the following, we’d love to hear from you:

• Have customer service experience and skills
• Relish the fast pace of a busy bar or restaurant
• Be someone who does things without needing to be asked
• Be a people person; easy to talk to and never happy until your guests are
• Have experience of working in a team

It’s about your values too. We have a can-do, fun loving and people orientated ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you.

What we can offer you

We look after you with a great range of benefits, including:

• Training & Development
• Regular incentives and rewards
• Discounted holidays acrossall our parks

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work!