Yield and Inventory Executive

Away Resorts Ltd; Hemel Hempstead; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Bonus Scheme

Private Health Care

Enhanced Family Benefit

Life Insurance

Discounts on Away Resorts Holidays

On Park Discounts

Awards and recognition

Job summary

Away Resorts Ltd is seeking a Yield and Inventory Executive to join our busy reservations team. You’ll ensure ParcVu inventory, promotions and tariffs are accurate and timely, work with park teams and Central Support, and help maximise availability and revenue across our UK locations.

Ideal candidates will have experience with reservations systems, strong Excel skills and a keen eye for detail. You’ll be proactive, collaborative and ready to drive smarter ways of working across the business.

Qualifications

• Experience working with a reservations system or database.
• Strong organisational skills with the ability to manage time and workload effectively.
• Excellent communication skills with the confidence to coach and train colleagues.
• Understanding of inventory and availability management.
• Commercial awareness and understanding of how reservations, availability and pricing can influence revenue.
• Good Microsoft Excel skills.
• Exceptional attention to detail and accuracy.
• Self-motivated and proactive approach with ability to think ahead and identify opportunities for improvement.

Responsibilities

• Manage ParcVu reservations system ensuring inventory, promotions, users and bookings are set up accurately and on time.
• Load and maintain schemes for Owners who sublet their accommodation.
• Coach and support Central Support and park teams to maximise availability and manage tariffs.
• Assist with setup of newly acquired parks including system integration work.
• Produce weekly audit and reconciliation reports to maintain system accuracy.
• Support ParcVu system development projects including testing releases.
• Help maximise sales and revenue by ensuring grid management is completed regularly.
• Reconcile third-party supplier bookings.

Skills

Reservations system

Excel skills

Attention to detail

Analytical skills

Communication

Tools

ParcVu

Job description

What we need in a nutshell

We’re looking for a positive, motivated and confident individual to join our busy team as a Yield and Inventory Executive.

Working with our reservations system, ParcVu, you’ll play a key role in making sure our holiday inventory, bookings, promotions and tariffs are set up accurately and on time. You’ll work closely with our park teams and Central Support colleagues, providing guidance and support to help maximise availability, drive sales and deliver amazing experiences for our guests and Owners.

If you’re organised, have a keen eye for detail and enjoy finding smarter ways of working, this could be the perfect opportunity for you!

Who are we?

We’re an ambitious bunch and have huge aspirations. We’ve spent the last 17 years shaking up the Great British Holiday and have no intention of stopping yet! With 27 locations across the UK, we are passionate about providing excellent experiences to our guests and colleagues. Whether that be on the Cornish Coastline or up in Scotland, there’s something for everyone.

Want to find out more about our holidays? Check out our website: www.awayresorts.co.uk.

What you'll be doing

• Manage our reservations system, ParcVu, ensuring holiday inventory, promotions, users and bookings are set up accurately and in a timely manner.
• Load and maintain schemes for Owners who wish to sublet their accommodation through Away Resorts.
• Coach and support our Central Support and park teams, helping them build their ParcVu knowledge and skills to maximise availability and manage tariffs effectively.
• Assist with the setup of newly acquired parks, including any required system integration work.
• Produce weekly audit and reconciliation reports to maintain system accuracy, covering areas such as debt chasing, overbookings, repairs and pricing.
• Support ParcVu system development projects across the business, including testing system releases.
• Help maximise sales and revenue by ensuring Grid Management is completed regularly.
• Ensure third-party supplier bookings are reconciled accurately.
• Identify opportunities to improve existing processes and find better, faster and smarter ways of working.
• Support parks and colleagues across the business with ParcVu reservations system queries.
• Liaise with third-party suppliers, including ParcVu Systems, Barsbank, Landal and Qenner, to ensure issues are resolved as quickly as possible.
• Load Sun bookings and ensure booking information is maintained accurately.

Skills, Experience, And Qualities You’ll Need

• Experience working with a reservations system or database.
• Strong organisational skills, with the ability to manage your own time and workload effectively.
• Excellent communication skills, with the confidence to coach and train colleagues.
• An understanding of inventory and availability management.
• Commercial awareness and an understanding of how reservations, availability and pricing can influence revenue.
• Good Microsoft Excel skills.
• Exceptional attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• A self-motivated and proactive approach, with the ability to think ahead and identify opportunities for improvement.
• A collaborative attitude and a dependable, organised approach to work.
• A genuine team-player mentality, with a willingness to support colleagues across our parks and Central Support.

What we can offer you

• Bonus Scheme
• Private Health Care
• Enhanced Family Benefit
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and recognition

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!