Food and Beverage Assistant

The-Pheasant-Hotel,-Holt; Salthouse; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Flexible working

Gratuities shared weekly

Award-winning training

Career development

Discounts on food

Accommodation discount

Annual hotel stay

Employee Assistance Programme

Progression opportunities

Job summary

The Pheasant is hiring four Food & Beverage Assistants to join our Front-of-House Team at Kelling, near Holt, Norfolk. This role spans breakfast service and the welcoming atmosphere of our bar and restaurant, with a focus on warm, personal hospitality.

We offer flexible shifts including weekends, uniform provided, and a pathway to develop within the Coaching Inn Group’s award-winning hospitality brand.

Responsibilities

• Welcoming guests for breakfast and creating a relaxed atmosphere in the bar and restaurant.
• Delivering friendly, attentive and personal service to guests.
• Contributing to high standards in food, drink and Norfolk hospitality.

Job description

FOOD & BEVERAGE ASSISTANT

Join the Front-of-House Team at The Pheasant, Kelling

4 exciting opportunities | Full & Part-Time | Weekends | Uniform Provided

Imagine working somewhere that feels less like a workplace and more like a destination.

Nestled on the edge of Kelling Heath, close to the vibrant town of Holt, The Pheasant is one of North Norfolk’s most iconic country hotels — a beautifully restored retreat where timeless character meets warm, modern hospitality.

Now, we’re looking for four fantastic Food & Beverage Assistants to join our amazing front-of-house team.

Your role

As a Food & Beverage Assistant, you’ll be at the heart of the guest experience — delivering the friendly, attentive and genuinely personal service that makes a stay at The Pheasant memorable.

From welcoming guests for breakfast to creating a relaxed atmosphere in our newly renovated bar and restaurant, you’ll help bring our food, drink and Norfolk hospitality to life.

You’ll be part of a team that takes pride in doing things properly, from beautifully presented local dishes to a warm smile and impeccable service.

Shift patterns

We offer a range of shifts, including:

• 8:00am – 12:00 noon
• 5:00pm – 10:00pm
• Weekend shifts
• Uniform provided

Whether you’re looking for hospitality experience, flexible hours or the opportunity to build a career in a beautiful country hotel, we’d love to hear from you.

A taste of Norfolk

Our food and drink are rooted in the place we call home.

Our chef-led menus showcase the very best local produce — from Norfolk meat and smoked fish to local cheeses, fresh leaves, Norfolk-roasted coffee, Winbirri wines and Woodforde’s ales.

And then there’s our collection of Pheasant gins— because every great country hotel deserves a great drink.

You don’t need to know everything on day one. What matters most is your enthusiasm, personality and desire to give guests a fantastic experience.

More than a job

At The Pheasant, our people are what make the experience special.

We’re part of The Coaching Inn Group, where we believe in creating a family-focused culture, supporting our teams and helping people build rewarding careers in hospitality.

What’s in it for you?

• Flexible working and a genuine commitment to work-life balance
• 100% of gratuities shared weekly through our Tronc/TipJar scheme
• Award-winning training and career development
• Hero of the Month & Hero of the Year recognition awards
• Up to 50% off food across Coaching Inn Group hotels
• 50% off accommodation
• Our popular £1 annual hotel stay
• Employee Assistance Programme and wellbeing support
• Fantastic opportunities to progress your career within an award-winning hospitality group

Ready to join us?

If you’re friendly, enthusiastic and enjoy making people feel welcome, The Pheasant could be the perfect place for you.

Come and join a team where fires roar, pheasants strut, history whispers through the corridors — and great hospitality is at the heart of everything we do.

The Pheasant
Coast Road, Kelling, near Holt, Norfolk
NR25 7EG

Bring your personality. Discover your passion for hospitality. Become part of The Pheasant team.

IND01

Compensation: Minimum Wage