Food & Beverage Assistant — Flexible Hours & Training

The Pheasant Hotel, Holt; Holt; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Staff discounts on meals

Accommodation discount

Wellbeing support

Career development

Job summary

The Pheasant Hotel in Norfolk is seeking a Food & Beverage Assistant to join our coastal team. You’ll deliver warm, friendly service across restaurant, bar and outdoor dining, coordinating with kitchen and front-of-house colleagues to create memorable guest experiences.

We offer full training, a supportive team, flexible working, and Coaching Inn Group benefits including staff discounts on meals and accommodation, wellbeing support and opportunities to progress within the group.

Qualifications

• Positive, can-do attitude and enjoys working with people.
• Delivers excellent customer service with enthusiasm.
• Works well in a busy hospitality environment.
• Reliable, flexible and willing to learn.

Responsibilities

• Providing warm, friendly and professional customer service.
• Serving food and beverages in our restaurant, bar and outdoor dining areas.
• Preparing tables and ensuring dining areas are clean and welcoming.
• Taking food and drink orders accurately and efficiently.
• Working closely with kitchen and FOH teams to deliver exceptional service.
• Maintaining high standards of cleanliness, hygiene and food safety.
• Helping create a welcoming atmosphere that encourages guests to return.

Job description

The Pheasant Hotel in Norfolk is seeking a Food & Beverage Assistant to join our coastal team. You’ll deliver warm, friendly service across restaurant, bar and outdoor dining, coordinating with kitchen and front-of-house colleagues to create memorable guest experiences.

We offer full training, a supportive team, flexible working, and Coaching Inn Group benefits including staff discounts on meals and accommodation, wellbeing support and opportunities to progress within the group.