Food and Beverage Assistant

Signature Senior Lifestyle Limited; Kingston upon Thames; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Food and Beverage Assistant in a luxury care home, where you'll provide exceptional service and create a welcoming atmosphere for residents. In this role, you'll engage with residents, manage dining operations, and ensure a spotless dining area. With a focus on kindness and compassion, you’ll be part of a supportive team that values your contributions. Enjoy competitive pay, generous leave, and numerous benefits while making a meaningful difference in residents' lives. This is more than a job; it's an opportunity to grow and thrive in a caring environment.

Benefits

Up to 30 days annual leave

Free meals on shift

Life Assurance Scheme

Refer A Friend Incentive

Ongoing training and career development

Employee Assistance Programme

Cycle to work scheme

Study support

Long service awards

Qualifications

• Experience in a busy restaurant is advantageous.
• Excellent organizational skills are essential.

Responsibilities

• Deliver restaurant-quality service to residents.
• Handle complaints professionally and ensure resident satisfaction.
• Support dining operations across various areas.

Skills

Customer Service

Organizational Skills

Communication Skills

Education

High School Diploma

Job description

Become the warm, welcoming face of our bistro and restaurants when you join Signature Senior Lifestyle as a Food and Beverage Assistant at our luxury care and nursing home in Kingston upon Thames. We aim to offer a food & beverage service experience that is comfortable, easy, accessible, and surprising.

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Do you require sponsorship?

Yes No

Your role at Signature

Our Food and Beverage Assistant will deliver restaurant-quality service to our residents with a smile. You’ll welcome residents, explain menu choices clearly, serve food from the kitchen, and keep the dining area spotless. You will also support dining operations or food & beverage service in other areas such as the Private dining room, Café, Sky Lounge Bistro, or during special events, depending on the home where you work.

You’ll handle complaints professionally, ensuring residents feel listened to and understood, and inform your supervisor of any issues promptly, in a calm and polite manner.

This role is internally called Hospitality Assistant. If successful, this will be your job title. You will work across departments including Housekeeping, Food & Beverage, and Wellbeing & Lifestyle, with responsibilities varying per shift depending on the department supported.

What Signature Offers

• Starting from £12.60 per hour
• Shift times: a mix of 6.30am-2.30pm and 12.15pm-8.15pm
• Up to 30 days annual leave plus 8 bank holidays, depending on length of service
• Free meals on shift for staff working over 6 hours
• Life Assurance Scheme
• Refer A Friend Incentive: £50 voucher and up to £1,000 cash bonus
• Ongoing training and career development
• Employee Assistance Programme, occupational health support, and wellbeing services
• Additional benefits including cycle to work scheme, study support, long service awards, and more

Transport Links

• Nearest train station: Norbiton
• Walking distance: approximately 25 minutes from the train station
• Driving: accessible via M25/A3 from the nearest motorway

Signature People

We are kind, compassionate, positive, resilient, proactive, organized, honest, accountable, passionate, and eager to develop. If this describes you, you’ll fit right in.

Charming, friendly personality and excellent organizational skills are essential; experience in a busy restaurant is advantageous.

About Signature

Signature Senior Lifestyle offers unrivalled residential and dementia care in luxury homes. We strive for excellence and aim to make a meaningful difference in our residents’ lives. Our team is our greatest asset, and we foster a supportive environment with tailored training and career development opportunities at all levels.

Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.

WAKE UP TO THE PASSION

“I am so passionate about good food. I love the fact that I get to cook delicious dishes, using the very best ingredients, all in a well-equipped kitchen.”

Anne-Marie is a Sous Chef at Signature Reigate Grange.

We care for our team as much as we do for our residents. Wake up to a better career at Signature!