F&B Assistant (ILH Group) ZH

Imperial London Hotels Limited; London; On-site; GBP 20,000 - 28,000; Part time

Job summary

Join a forward-thinking family-run hotel group in the heart of London as a Food & Beverage Assistant. This role offers the chance to thrive in a dynamic environment where each day presents new challenges and opportunities to create memorable experiences for guests. With a strong commitment to training and career development, you'll be supported every step of the way as you enhance your skills in the food and beverage sector. Enjoy a range of perks including free meals, discounts, and a structured career path that can lead to various roles within the hospitality industry. If you have a passion for service and a positive attitude, we want to hear from you!

Benefits

Free meals on duty

Uniform & dry-cleaning

Early Pay

Employee recognition

Social events

Discounts for friends and family

Interest-free Season Ticket Loan

Local discounts

Shopping discounts

Employee Assistance Programme

Qualifications

• 1 year experience in a Food & Beverage environment as a Host or F&B Assistant.
• Natural flair for customer service and a passion for food & beverage.

Responsibilities

• Prepare and service drinks based on brand standards.
• Deliver outstanding customer service to ensure memorable guest experiences.

Skills

Customer Service

Food & Beverage Knowledge

Flexibility

Teamwork

Professional English

Education

Experience in Food & Beverage

Tools

Micros

Job description

Food & Beverage Assistant – Zero Hours Contract

Up to 20 hours a week, including weekends and bank holidays

Do you thrive in a fast-paced environment and enjoy engaging with people?

Do you love great food and drinks and take pride in delivering an exceptional dining experience?

Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences?

If so, we’d love to hear from you!

We’re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests.

Every day brings something new, with the chance to thrive in a fast-paced yet welcoming environment. You’ll be part of the F&B team that ensures every dish is perfect, every drink is served with care, and every guest gets to experience the London authentic experience.

Why Join Us?

This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role.

Joining Imperial London Hotels means becoming a part of our legacy of hospitality excellence, with the opportunity to grow, make a meaningful impact and contribute to our 185 years of legacy. Whilst, gaining the opportunity to continuously develop your competence and knowledge through our training schemes, access through our DNA Academy, apprenticeship programmes and extensive suite of eLearning courses.

What we’re looking for:

• 1 year experience in a Food & Beverage environment as a Host or F&B Assistant, ideally in hotels or similar environment
• A natural flair for customer service and a passion for food & beverage
• Flexibility to work a varied shift pattern: early mornings, evenings, and weekends
• Team-oriented attitude
• Positive and caring personality
• Professional proficiency in English
• **As part of this role involves serving alcoholic drinks you will need to be over 18 years old to apply for this position*

Desirable (not essential but a plus!):

• Experience in the hospitality sector
• Proficiency in multiple languages
• Knowledge of Miros

What’s in it for you?

• Annual holiday entitlement is calculated pro-rata as per hours worked
• Free meals on duty
• Uniform & dry-cleaning
• Early Pay - Instantly access a portion of the pay you’ve already earned
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Employee Assistance Programme- Supported by Hospitality Action

You can explore additional benefitshere :

About Us:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!