Food and Beverage Assistant

The Midland Hotel; Cheltenham, London; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Food and Beverage Assistant to join their vibrant team. In this dynamic role, you will be the face of the hotel, ensuring guests enjoy a warm and friendly atmosphere in the restaurant and bar. With a focus on delivering exceptional hospitality, you will have the opportunity to grow in your career through ongoing training and support. Join a community that values hard work and offers exciting perks, including special rates on hotel rooms and a recognition scheme. This is your chance to be part of a fast-growing hotel group with plans for expansion across the UK and Europe.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Life Assurance

Ongoing job-related training

Wellbeing Support

Qualifications

• Positive energy and a friendly demeanor.
• Ability to build rapport with guests and team.

Responsibilities

• Ensure guests have a great experience in the restaurant and bar.
• Work as part of a vibrant team to deliver first-class hospitality.

Skills

Customer Service

Teamwork

Communication

Can-do attitude

Education

Hospitality Training

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work every day. You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan your city break!
• Company-wide recognition scheme: earn vouchers for your fabulous self at high street shops
• Meals on duty
• Talent referral scheme: earn a bonus for recommending a friend
• Regular celebrations like Thank You Week, ice cream trucks, pizza parties, and our annual Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training programs with clear progression paths

If you’re our ideal Food & Beverage Assistant, you will:

• Be yourself!
• Share your positive energy with guests and colleagues
• Ensure guests have a great experience and want to return
• Have a can-do attitude
• Confidently communicate with guests and team members to build rapport

Why join us?

We value our colleagues as much as our guests. Once part of the Leonardo community, your hard work is appreciated. We support your development through our “GROWonline” portal, regular coaching, training, and webinars. With practical training and clear career progression, a bright future in Hospitality awaits you!

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. Managing over 55 hotels in the UK & Ireland, we are one of the fastest-growing hotel groups with plans for major expansion. There’s never been a more exciting time to join us!