F&B Assistant

The Midland Hotel; Croydon; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Food and Beverage Assistant to join their dynamic team. In this vibrant role, you will be the face of the hotel, ensuring guests enjoy a memorable experience in the restaurant and bar. With a focus on teamwork and positive energy, you will contribute to a welcoming atmosphere that encourages guests to return. The company values its staff, offering extensive training and development opportunities, alongside a range of exciting perks. This is a fantastic opportunity to grow your career in a supportive environment, where your contributions are recognized and celebrated.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing job-related training

Qualifications

• Be yourself and share your positive energy with guests and your team.
• Ensure a great experience for guests in the restaurant and bar.

Responsibilities

• Work as part of a vibrant team to deliver first-class hospitality.
• Engage confidently with guests to build rapport.

Skills

Customer Service

Teamwork

Communication

Positive Attitude

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!