Front of House Team Member

Wells & Co.; Stratford-upon-Avon; On-site; GBP 12,000 - 18,000; Full time

Job summary

Intervieweb in Stratford-upon-Avon is seeking talented Front of House staff to deliver an exceptional customer experience and a mouth-watering food offering.

As part of the Front of House team you will take responsibility for the customer journey, take accurate orders, handle payments, and confidently recommend menu and drinks. You will work closely with kitchen staff, observe service standards, report incidents, and be a proactive, supportive team member.

Responsibilities

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Job description

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member