FOH Team Member

Room 12; Chichester; On-site; GBP 12,000 - 18,000; Part time

Job summary

Room 12 in Chichester is seeking a friendly Front of House team member for Thursday late-night service. You will provide excellent customer service, greet guests, take orders, and help ensure a welcoming atmosphere for every visitor.

This role requires strong communication, a positive attitude, and the ability to work quickly within a team in a busy hospitality environment. Shifts finish around 4am; accessibility home after work should be considered.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience is valued.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Greet customers and provide a hospitable experience throughout their stay.
• Process customer transactions accurately using the POS system.
• Take food and drink orders confidently.
• Handle customer complaints professionally and courteously.
• Collaborate with team members to ensure smooth service.

Skills

Communication

Customer service

Multitasking

Teamwork

Problem solving

Attention to detail

Job description

Room 12 are hiring for Thursday staff, its late night but its the best student night in Chichester!

We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Experience

• Previous experience in a customer service role is preferred
• Knowledge of hospitality industry is a plus
• Familiarity with bar tending is beneficial
• Understanding of food safety regulations is desirable

Skills

• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Friendly and approachable demeanor with a customer-centric mindset
• Problem-solving skills to address customer issues effectively

If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.

Shifts finish at 4am so please make sure you can get home safely.