FOH Supervisor

TN United Kingdom; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Front of House Supervisor to lead their vibrant team in delivering exceptional dining experiences. This role involves supervising operations, mentoring staff, and ensuring top-notch customer service. With a focus on creating a welcoming atmosphere, you will play a key role in driving sales and maintaining high standards of cleanliness and presentation. Join a company that values passion for hospitality and offers exciting benefits, including flexible working options and career advancement opportunities. If you're ready to make a difference and lead a fantastic team, this is the opportunity for you!

Benefits

50% off total bill for you and 5 friends

Exclusive discounts on retailers

20% off at Carluccio’s retail gift shop

Free mortgage advice

Access to earnings anytime

Healthcare Cashplan

Employee Assistance Programme

Referral bonuses

Career advancement opportunities

Flexible scheduling options

Qualifications

• Proven experience in a supervisory role within a restaurant or similar environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervising front-of-house operations to ensure seamless service.
• Leading and mentoring the front-of-house team for outstanding experiences.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Problem Solving

Job description

Ready to Lead the Front Lines? Become Our Next Front of House Supervisor!

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you thrive in a fast-paced, vibrant environment and love leading a team? Slim Chickens is searching for a dynamic Front of House Supervisor to join our growing family!

Why Slim Chickens?
At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we expand, we need a Front of House Supervisor who shares our passion for excellence.

What You’ll Be Doing:

1. Supervising and coordinating front-of-house operations to ensure seamless service.
2. Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.
3. Ensuring the highest standards of customer service, cleanliness, and presentation.
4. Managing guest relations, handling any issues, and ensuring customer satisfaction.
5. Assisting with staff training and development to uphold our brand standards.
6. Supporting the management team in driving sales and achieving business goals.
7. Creating a welcoming and positive atmosphere where both staff and guests thrive.

What We’re Looking For:

1. Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
2. A natural leader with the ability to inspire and guide a team.
3. A passion for hospitality and delivering top-notch service.
4. Excellent communication and interpersonal skills.
5. Strong organisational abilities and attention to detail.
6. Ability to stay calm and efficient under pressure.
7. Flexibility to work various shifts, including weekends and bank holidays.

Why You’ll Love It Here: We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

1. Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
2. Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
3. Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
4. Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
5. Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
6. Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
7. Referral Rewards: Earn bonuses by referring friends to join our team.
8. Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
9. Flexible Working: Find a work-life balance with flexible scheduling options.

If you’re ready to lead the front of house, support a fantastic team, and help create an unforgettable experience for our guests, Slim Chickens is where you need to be!

Apply Today – Let’s Make Chicken History Together!