FOH Team Leader

TN United Kingdom; Corbridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Team Leader to ensure smooth operations and high customer satisfaction. The role involves leading the team, maintaining safety and cleanliness, and providing exceptional service. Benefits include competitive salary, discounts, and career advancement opportunities.

Benefits

Competitive salary

Pension contributions

33% discount for employees

Free employee assistance program

50% discount at Greene King Inns

Referral bonus up to £1,500

Access to Wagestream

Up to 30% off at Superdrug

Qualifications

• Ability to lead by example in providing excellent service.
• Quick thinking during busy shifts.

Responsibilities

• Provide customers with a memorable experience.
• Deputise for management and resolve issues.
• Help coordinate the team during busy shifts.

Skills

Attention to Detail

Leadership

Adaptability

Positive Attitude

Job description

Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need to make the shift run smoothly! You’ll maintain high standards and ensure our customers are satisfied.

Responsibilities

1. Provide customers with a heartfelt and memorable experience each time they visit.
2. Deputise for the management team and resolve issues in their absence.
3. Help organise and coordinate the team during busy shifts.
4. Ensure the bar is safe, legal, clean, and issues are dealt with promptly and safely.

Qualifications

What you’ll bring…

• A keen eye for detail, ensuring every pint is perfect.
• Ability to lead by example in providing excellent service and welcoming customers.
• Adaptability and quick thinking during busy shifts.
• A positive attitude and team spirit.

Additional Benefits

We reward our team’s hard work with:

• Competitive salary and pension contributions.
• Opportunities for career advancement across our well-known brands.
• 33% discount for you and 15% for your loved ones on all our brands.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 for referring successful candidates.
• Access to Wagestream to get paid before payday when needed.
• Up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.