FM Contract Coordinator: Lead Admin & Data Manager

BJF Group; England; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Salary

Annual Leave Entitlement: 33 days

Group Pension Scheme: Royal London

Free Eyesight test: Specsavers

Health Cash Plan

Remote GP Access

24/7 EAP Service

Discounted Gym Membership

Better BJF Initiative

Employee Referral Scheme

Job summary

BJF Group in the United Kingdom is seeking an FM Contract Co-Ordinator to lead the contract administration function for a multi-discipline main contractor. You will manage a small team and ensure administrative procedures are consistently followed, with accurate data in CAFM systems and compliance across contracts.

You will collaborate with operational managers, service teams and the client to support effective service delivery while upholding safety standards and driving process improvements

Qualifications

• Minimum experience in a senior administrative role within Hard FM or Facilities Management.
• Experience supervising an administrative team.
• Experience using CAFM systems (e.g. SICON, Maximo, Concept, SAP or similar).
• Understanding of Safety Regulations.

Responsibilities

• Lead, manage and support a team of 2-3 Contract Administrators, conduct regular one-to-one meetings, manage annual leave and absences and ensure administrative procedures are consistently followed across the team.
• Oversee the administration of reactive, planned and project work.
• Ensure work orders are raised, updated and closed accurately within agreed timescale and customer requests are correctly logged within the CAFM system.
• Support engineers and operational managers with administrative requirements.
• Ensure the CAFM system is maintained with accurate and complete information.
• Assist with system improvements and process development and produce data extracts and reports as required.
• Maintain document control in line with company procedures and support audit preparation and evidence gathering.
• Monitor contract KPIs and administrative performance and highlight overdue work and emerging risks.
• Act as a key point of contact for client administrative enquiries, ensuring customer queries are responded to professionally and promptly.

Skills

Senior administration experience

Team leadership

CAFM systems experience

Tools

CAFM systems (SICON, Maximo, Concept, SAP)

Job description

BJF Group in the United Kingdom is seeking an FM Contract Co-Ordinator to lead the contract administration function for a multi-discipline main contractor. You will manage a small team and ensure administrative procedures are consistently followed, with accurate data in CAFM systems and compliance across contracts.

You will collaborate with operational managers, service teams and the client to support effective service delivery while upholding safety standards and driving process improvements