Contract Manager

CBW Staffing Solutions Ltd; Greater Manchester; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Car allowance

25 days annual leave + bank holidays

Generous workplace pension scheme

Training, development & progression

Job summary

CBW Staffing Solutions Ltd in Manchester is seeking an experienced FM Contract Manager to oversee hard services on key contracts. You will lead operational staff, manage budgets and ensure performance of the Hard FM services, with a focus on compliance and client satisfaction.

Based in Manchester City Centre with some travel, the role combines strategic lifecycle planning, cost control, and developing a high performing team while maintaining service standards and driving continuous improvement.

Qualifications

• City & Guilds Level 3 in Mechanical or Electrical (or equivalent).
• Full UK driving licence required.
• Hard FM background with CAFM experience for contract efficiency.
• Experience managing facilities management staff.
• Excellent communication, leadership and motivation skills.
• Understanding of statutory compliance and contract deliverables.
• Experience managing multi-functional teams.
• Commercial/financial experience.

Responsibilities

• Oversee operational staff, budget and performance of the Hard FM.
• Develop and manage all services on site for clients, staff and visitors.
• Liaise with the client to meet day-to-day and future contract needs.
• Maintain performance against budgets and drive cost efficiencies.
• Lead lifecycle planning and major project delivery for the contract.
• Manage recruitment, development, appraisal and discipline for the team.
• Control expenditure and income within budget and build client relationships.
• Ensure high-quality delivery and compliance with statutory/contract obligations.
• Identify value-adds and productivity improvements.

Skills

City & Guilds Level 3

Full UK driving licence

Hard FM background

Staff management experience

Communication leadership motivation

Commercial/financial awareness

Education

City & Guilds Level 3 Mechanical/Electrical

Tools

CAFM system

Job description

FM Contract Manager - Manchester - National Facilities Management Service Provider - Up to £65,000

CBW Staffing Solutions are currently recruiting for an experienced FM Contract Manager to oversee all hard services on key contracts. The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of the contract.

This particular role will be located in Manchester City Centre - with occasional travel to other sites

Package:

• Competitive salary between £65,000 per annum (depending on experience)
• Car allowance of £5,000 per annum
• Core hours are Monday - Friday (40 hours per week)
• 25 days annual leave plus bank holidays
• Generous workplace pension scheme
• Training, development & progression opportunities

Responsibilities:

• To be responsible for all operational staff, budget and performance of the Hard FM
• Effectively manage and develop all services within the site, using standards set by the company and service contract for clients, staff and visitors alike
• To contribute to the contract by maintaining a close liaison with the client to ensure day-to-day and future requirements of delivering the contract are met
• To be responsible for contractual performance in accordance with agreed budgets, compliance with the performance monitoring systems, and continually enforce cost efficiencies
• Strategic Life Cycle programme development and end of contract planning, tactical life cycle and Asset transformation contract delivery, major project surveying, technical strategic advice & support and operational management support
• Manage the team including recruitment, development, appraisal, absence, discipline, etc.
• To exercise financial and commercial controls in the management of expenditure and income within budget
• Develop and maintain collaborative relationships with our client to ensure client satisfaction
• To ensure operational delivery is high quality and compliance with statutory and contractual obligations
• To add value, increase productivity and identify and implement cost efficiencies

Requirements:

• City & Guilds qualified at Level 3 in any Mechanical or Electrical qualification (or equivalent)
• Full & clean UK driving licence
• Will ideally come from a Hard FM background with experience gained using a CAFM system to ensure the contract operates efficiently
• Must have experience of managing staff within facilities management
• Must have excellent communication, leadership and motivational skills
• Good understanding of statutory compliance and contract deliverables
• Will have experience of managing multi-functional teams
• Will be able to demonstrate commercial/financial experience