FM Contract Coordinator – Lead Admin & Compliance

BJF Group; Merley; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

33 days annual leave

Group pension scheme: Royal London

Free eyesight test: Specsavers

Health cash plan

Remote GP access

24/7 EAP service

Discounted gym membership

Better BJF Initiative

Employee referral scheme

Job summary

BJF Group is seeking a proactive FM Contract Coordinator to lead the contract administration function and support delivery across hard FM projects. You will manage a small team and ensure data integrity, compliance and contractual governance.

Based in the UK, the role requires experience in Hard FM administration, CAFM systems, and effective liaison between operational teams, the client and the commercial function.

Qualifications

• Senior administrative role within Hard FM or similar operational environment.
• Experience supervising an administrative team.
• Experience using CAFM systems (e.g. SICON, Maximo, Concept, SAP or similar).
• Understanding of Safety Regulations.

Responsibilities

• Lead, manage and support a team of 2-3 Contract Administrators, conduct regular one-to-one meetings, manage annual leave and absences and ensure administrative procedures are consistently followed across the team.
• Oversee the administration of reactive, planned and project work.
• Ensure work orders are raised, updated and closed accurately within agreed timescale and customer requests are correctly logged within the CAFM system.
• Support engineers and operational managers with administrative requirements.
• Ensure the CAFM system is maintained with accurate and complete information.
• Assist with system improvements and process development and produce data extracts and reports as required.
• Maintain document control in line with company procedures and support audit preparation and evidence gathering.
• Monitor contract KPIs and administrative performance and highlight overdue work and emerging risks.
• Act as a key point of contact for client administrative enquiries, ensuring customer queries are responded to professionally and promptly.
• Comply with all company Health & Safety policies and assist with incident reporting processes.
• Work closely with the SDA Regional Manager and Service Managers to support operational delivery.

Skills

Contract administration

Team leadership

Data management

Compliance

Financial processes

Safety regulations awareness

Tools

CAFM systems

SICON

Maximo

Concept

SAP

Job description

BJF Group is seeking a proactive FM Contract Coordinator to lead the contract administration function and support delivery across hard FM projects. You will manage a small team and ensure data integrity, compliance and contractual governance.

Based in the UK, the role requires experience in Hard FM administration, CAFM systems, and effective liaison between operational teams, the client and the commercial function.