Technical specialist

Dematic; Ellistown; On-site; GBP 30,000 - 46,000; Full time

Job summary

Dematic is seeking a technically skilled on-site maintenance engineer to support our automated logistics systems in the UK. You will diagnose and repair mechanical, electrical and PLC faults, maintain equipment, and work with shift teams to meet KPI targets while ensuring safe, reliable operation.

Join Dematic to contribute to world-class intralogistics solutions, with a focus on continuous improvement and collaboration with customers and partners on site.

Qualifications

• HNC in Electrical or Mechanical Engineering is required.
• Advanced fault finding across mechanical, electrical, electronic, PLC and PC systems.
• Experience with conveyor/automation systems and on-site repair.
• Knowledge of electrical controls systems and inverter drives.
• Preferable: IOSH Safety awareness.

Responsibilities

• Provide technical support alongside shift teams.
• Perform corrective and preventative fault resolution.
• Maintain, repair and support equipment on the customer site within Dematic scope.
• Aim to meet KPI targets and ensure high-quality output.
• Interact professionally with customers and manage third‑party contractors.

Skills

Fault finding

Siemens PLC

Electrical controls

Barcode scanning

PC literacy

PPM knowledge

Working at height

Continuous improvement

Education

HNC in Electrical/Mechanical Eng

Engineering apprenticeship

IOSH working safely (desirable)

Tools

Siemens PLC

Inverter drives

WMS/WCS knowledge

Industrial communication (Profibus/Profinet/ASi)

Job description

Logistics Is Our Business. People Are Our Passion

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world‑class, leading-edge solutions.

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications

• Providing technical support alongside the shift teams
• Providing robust corrective and preventative fault resolution
• To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customer's site.
• Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
• Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
• To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
• Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
• Prioritise system faults
• Compliance with Health & Safety legislation at all times
• Ensure quality of output at all times
• To accurately record all work undertaken
• Involvement in continuous improvement and enhancement opportunities
• Maintain product flow at all times
• Ensure on-site spares are kept to optimum levels
• Represent the company in a professional manner at all times and maintain customer relations
• Adherence to the Quality processes and procedures as set out by the company
• Fully interact with the customer in day to day activities
• Monitor and steer third party support contracts to ensure delivery of key service KPI’s
• Be a path of escalation and control during breakdown situations

Qualifications

• HNC in Electrical / Mechanical Engineering
• IOSH working safely (desirable)
• Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.
• Advanced PLC knowledge required (Siemens preferred)
• PC, database, comm’s networks knowledge (preferred)
• Warehouse Control System / Warehouse Management System knowledge (preferred)
• Recognised Engineering Apprenticeship
• A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
• Advanced fault finding ability and aptitude
• Working at height experience and willingness
• Previous experience of working with various conveyor/automation systems
• Excellent level of PC literacy
• Understanding of pre-preventive maintenance (PPM) schedules
• Working knowledge of FEM and BS standards governing the automated warehouse industry
• Have a continuous improvement mentality