Floor Supervisor UK

Tigermilk Restaurants; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the dining scene is seeking a dynamic Floor Supervisor for its new London location. This role involves leading a team of waitstaff to deliver exceptional service and creating a welcoming atmosphere for guests. As part of a rapidly expanding group known for its Latin American-inspired cuisine, you will play a vital role in shaping the guest experience from the ground up. If you are passionate about hospitality and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

50% staff discount for you and a +1 when dining in our restaurant.

Qualifications

• Experience in a supervisory role in a hospitality setting.
• Strong leadership and communication skills.

Responsibilities

• Manage a team of waitstaff to ensure excellent service.
• Provide warm and efficient service to guests.
• Collaborate with kitchen and bar teams for high standards.

Skills

Team player

Hands-on team leader

Positive and responsive to guest needs

Ability to work in a fast-paced environment

Professional and respectful demeanor

Job description

Join to apply for the Floor Supervisor UK role at Tigermilk Group.

Launched in Paris in 2019, Tigermilk now operates 10 locations across France and Belgium, serving Latin American-inspired cuisine that is homemade and responsibly sourced. We are expanding to London with our first UK location opening in June 2025, and we are looking for a Floor Supervisor to join our team.

Key Responsibilities:

1. Manage a team of waitstaff to ensure excellent service and teamwork.
2. Provide warm, attentive, and efficient service to guests.
3. Ensure quick, friendly, and professional service at all times.
4. Share knowledge of our dishes and drinks, making thoughtful recommendations.
5. Collaborate with kitchen and bar teams to maintain high standards.
6. Maintain presentation standards, keeping tables tidy and guest needs met promptly.
7. Keep the service area clean and presentable.
8. Bring energy, enthusiasm, and a welcoming presence to each shift.
9. Report to the Assistant Manager.

Qualifications and Skills:

• Team player
• Hands-on team leader
• Positive and responsive to guest needs
• Ability to work in a fast-paced environment
• Professional and respectful demeanor

Benefits:

• 50% staff discount for you and a +1 when dining in our restaurant.

Salary and perks will be discussed at the first interview.