Floor Supervisor UK

Tigermilk Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a vibrant new restaurant set to open in Central London! This innovative firm is seeking a Floor Supervisor to lead a dynamic team, ensuring guests enjoy unforgettable dining experiences. With a focus on Latin American-inspired cuisine, you'll play a vital role in creating a welcoming atmosphere and maintaining high service standards. If you're a passionate team leader ready to embark on this culinary adventure, this position offers the chance to be part of a growing brand with more openings on the horizon.

Benefits

50% staff discount for you and your +1 when you dine in our restaurant

Qualifications

• Proven experience in a supervisory role within the hospitality industry.
• Ability to lead a team and ensure high service standards.

Responsibilities

• Manage a team of waitstaff to deliver exceptional service.
• Collaborate with kitchen and bar teams for smooth operations.

Skills

Team Leadership

Customer Service

Communication Skills

Knowledge of South American Cuisine

Job description

Launched in Paris in 2019, Tigermilk now proudly operates 10 locations across France (Paris x4, Lyon, Lille, Marseille, Bordeaux, and Nice) and Belgium (Brussels).

Our Latin American–inspired cuisine is 100% homemade, responsibly sourced, and served in vibrant, centrally located restaurants.

From our very first opening in 2019 to our latest launch in Marseille (July 2024), our ambition has remained the same: to grow, improve, and do what we do best—delight our guests with great food and unforgettable experiences.

Next stop : London.

Tigermilk is set to open its first location in Central London in June 2025.

To make this launch a success, we’re assembling a dream team to deliver an exceptional experience—from the kitchen to the dining room—and to be part of our exciting journey in the UK, with more openings on the horizon.

If you'd like to be part of this adventure and explore opportunities with Tigermilk, we’re currently looking for a Floor Supervisor m/w.

Key elements of your Role :

• Manage a team of waiter/waitress and make sure everyone is working as a team to provide expected level of service and efficiency
• Provide warm, attentive, and efficient service to ensure every guest has an unforgettable dining experience.
• Ensure quick, friendly and professional service at all times
• Share your knowledge of our South American inspired dishes and drinks, making thoughtful recommendations.
• Work collaboratively with the kitchen and bar teams to ensure smooth service and high standards
• Maintain high presentation standards, keeping tables tidy and ensuring guests’ needs are met promptly
• Keep a clean and presentable area, ready for guests at all times
• Bring energy, enthusiasm, and a welcoming presence to every shift
• You will be reporting to the Assistant Manager.

What we’re looking for :

• Team player
• Hands-on team leader
• Positive and responsive to our guest’s need
• Work well within a fast paced environment
• Professional and respectful at all times

Benefit :

• 50% staff discount for you and your +1 when you dine in our restaurant

Salary and perks will be discuss at the first interview