Floor Supervisor

Cubitt House; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and welcoming pub environment as a Floor & Bar Supervisor, where your leadership and hospitality skills will shine. This role is perfect for those who thrive in busy settings and have a passion for creating memorable experiences for guests. You'll be at the heart of the action, guiding your team to deliver exceptional service while maintaining high standards of cleanliness and compliance. With opportunities for growth within a respected hospitality group, this is your chance to make a real impact in a community-focused establishment. If you're ready to take your career to the next level, we want to hear from you!

Benefits

Meals on Duty

Team Socials

Full Training and Development Pathway

Supportive Work Culture

Qualifications

• Experienced in busy floor and bar environments, ideally in premium pubs.
• Passionate about great food and drink with good knowledge of beverages.

Responsibilities

• Lead by example on the floor and behind the bar, ensuring great service.
• Support daily operations and oversee smooth running of shifts.

Skills

Customer Service

Team Leadership

Communication

Organizational Skills

Knowledge of Food and Drink

Education

Experience in Hospitality

Training in Food Safety

Job description

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HR Consultant, and Executive Headhunter specialising in recruiting leadership roles within luxury retail and hospitalityPeople Director @ Cubitt…

Job Title: Floor & Bar Supervisor

Location: The Builders Arms, King's Road, Chelsea (Cubitt House)

Reports to: General Manager / Assistant Manager

Job Type: Full-time

Salary: Competitive, with excellent benefits and progression opportunities

About Us

The Builders Arms is a proudly local Chelsea pub, part of the Cubitt House collection – known for beautifully run pubs with real character, honest hospitality, and a warm, inviting charm. We celebrate the art of proper pubkeeping: exceptional service, great drinks, and seasonal British food served with style and care.

We’re looking for a Floor & Bar Supervisor who is part host, part leader – someone who thrives on making people feel welcome and is always on the floor where the action is. If you’re a natural publican with a passion for great service, this is your calling.

What You’ll Be Doing

• Lead from the front: Be a visible, confident presence on the floor and behind the bar – setting the tone for warm, attentive service and rallying the team.
• Support daily operations: Help oversee both floor and bar service, ensuring smooth running of shifts, top-quality drinks, and an all-round great guest experience.
• Be a host at heart: Build relationships with regulars and locals, welcoming every guest as if into your own home.
• Coach & develop: Support junior team members with training, upskilling and mentoring – leading by example with Cubitt House standards.
• Keep it sharp: Maintain excellent standards of cleanliness, stock rotation, cash handling and compliance.
• Stay curious: Champion our food and drink offer – take pride in knowing what’s on the menu and sharing it with guests and the team alike.

Who You Are

• A natural host with a real love of pubs and people.
• Experienced in busy floor and/or bar environments – ideally in premium, food-led pubs or restaurants.
• Confident, calm, and approachable – a real team player and motivator.
• Organised, reliable, and hands-on – not afraid to get stuck in and lead a shift.
• Passionate about great food and drink, with good knowledge of beer, wine, and cocktails a bonus.
• Looking to grow within a respected and expanding hospitality group.

What We Offer

• Competitive salary and tronc
• Meals on duty & team socials
• Full training and clear development pathway – we promote from within
• A genuinely supportive, people-first culture

Join the team at one of Chelsea’s most iconic pubs, where great service, strong leadership, and community spirit are all part of the job. If you’re ready to run the floor like it’s your own pub – we want to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Art/Creative and Other

• Industries

  Hospitality

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