Floor Server

Market Halls Group; Greater London; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Hospitality rewards

Team discount

Free team meals

Holiday entitlement

Training & development

Job summary

Market Halls Canary Wharf is seeking a Floor Server to be the heartbeat of our vibrant food hall. You will welcome guests, maintain a welcoming space, and help keep service flowing across two bustling floors with independent kitchens, bars and a dynamic team.

If you thrive in a fast-paced, social environment, this is the role for you. Join a venue that values hospitality, teamwork and guest satisfaction, with opportunities to grow through coaching, workshops and projects while enjoying regular

Qualifications

• Experience in fast-paced hospitality environments.
• Ability to engage guests with warmth and professionalism.
• Strong communication with team members and guests.

Responsibilities

• Prepare the venue for service and keep the space clean, organised and welcoming
• Greet, engage with and support guests to ensure a smooth, enjoyable visit
• Clear and reset tables quickly to maintain flow and efficiency
• Promote our bars and assist with upselling drinks to enhance the guest experience
• Uphold safety, hygiene and cleanliness standards throughout your shift
• Work closely with the wider team to keep operations running smoothly across both floors

Skills

Hospitality experience

Excellent customer service

Strong communication

People skills

Job description

Floor Server – Market Halls Canary Wharf

Nearest Station: Canary Wharf (Jubilee, Elizabeth and DLR)

Welcome guests. Keep the vibe flowing. Deliver exceptional service.

Are you a Floor Server with a passion for great hospitality and creating standout guest experiences? At Market Halls, our Floor Servers are the heartbeat of the venue, welcoming guests, keeping service flowing and ensuring every visit feels effortless and enjoyable. You’ll be right in the centre of the action, working across our vibrant food hall alongside independent kitchens, busy bars and a supportive, energetic team. If you thrive on people, pace and atmosphere, this is the place to shine.

Our Canary Wharf venue is a lively home for office workers, locals and weekend visitors. With two spacious floors, eleven unique kitchens and three busy bars, the atmosphere is always buzzing with conversation, movement and incredible food. Joining the team here means stepping into a fast-paced, social environment where every shift brings new faces and new experiences. As a Floor Server, you’ll help keep everything running smoothly while making each guest feel welcome and valued.

Why join Market Halls

• Competitive pay at £13.25 per hour
• Hospitality Rewards including discounts on gyms, retailers and restaurants plus 24/7 confidential wellbeing support
• Twenty-five percent team discount across all Market Halls traders
• Fresh, complimentary team meals every shift
• Twenty-eight days of holiday including your birthday off
• Ongoing training and development through coaching, mentoring, workshops and project opportunities

The role

As a Floor Server at Market Halls, you’ll be at the heart of the guest experience. You will:

• Prepare the venue for service and keep the space clean, organised and welcoming
• Greet, engage with and support guests to ensure a smooth, enjoyable visit
• Clear and reset tables quickly to maintain flow and efficiency
• Promote our bars and assist with upselling drinks to enhance the guest experience
• Uphold safety, hygiene and cleanliness standards throughout your shift
• Work closely with the wider team to keep operations running smoothly across both floors

About you

• Passionate about delivering excellent service in a lively, fast-paced environment
• Friendly, confident and comfortable interacting with guests
• Energetic, reliable and able to stay calm under pressure
• A strong communicator and supportive team player
• Flexible for evenings, weekends and peak trading times
• Someone who lives our values: fun-loving, inclusive, passionate, accountable and kind

Our culture

Market Halls is built on inclusivity, creativity and community. We celebrate diversity and are committed to creating a workplace where everyone can grow, contribute and feel supported.