Guest Experience Host - Floor Server

Market Halls Group; City of Westminster; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Hospitality rewards

Team discount 25%

Free team meals

28 days holiday incl. birthday

Training & development

Job summary

Market Halls Paddington is hiring a Floor Server to be the heartbeat of the guest experience. You’ll welcome guests, keep the vibe flowing and help create an effortless visit in a vibrant food hall with bars, live stage and outdoor terrace.

As part of our team you’ll prep the venue, greet guests, clear and reset tables quickly, upsell drinks and uphold safety and hygiene standards. This on-site role offers flexible evenings and weekends and a supportive, energetic team culture at Market Halls.

Qualifications

• Passion for delivering excellent service in a lively, fast-paced environment
• Friendly, confident and comfortable interacting with guests
• Energetic, reliable and able to stay calm under pressure
• Strong communicator and supportive team player
• Flexible for evenings, weekends and peak trading times
• Lives and promotes Market Halls values: fun-loving, inclusive, passionate, accountable and kind

Responsibilities

• Prepare the venue for service and keep the space clean, organised and welcoming
• Greet, engage with and support guests to ensure a smooth, enjoyable visit
• Clear and reset tables quickly to maintain flow and efficiency
• Promote our bars and assist with upselling drinks to enhance the guest experience
• Uphold safety, hygiene and cleanliness standards throughout your shift
• Work closely with the wider team to keep operations running smoothly across both floors

Job description

Market Halls Paddington is hiring a Floor Server to be the heartbeat of the guest experience. You’ll welcome guests, keep the vibe flowing and help create an effortless visit in a vibrant food hall with bars, live stage and outdoor terrace.

As part of our team you’ll prep the venue, greet guests, clear and reset tables quickly, upsell drinks and uphold safety and hygiene standards. This on-site role offers flexible evenings and weekends and a supportive, energetic team culture at Market Halls.