Floor Manager

Skylon; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Industry-leading pay

50% restaurant discount

Salary streaming & early access

Employee assistance program 24/7

Healthy meals on shift

Recognition awards

Training & development

Holiday entitlement growth

Volunteer day

Refer a colleague

Job summary

Skylon in London is seeking a dedicated Floor Manager to oversee the waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will build rapport with guests, lead on dining standards, and mentor staff to deliver exceptional guest experiences.

This fast-paced role at Southbank Centre offers growth opportunities, a competitive salary, and access to our industry-leading benefits.

Qualifications

• Warmth, charm and strong interpersonal skills are essential.
• Oversee waiting team and ensure seamless service delivery.
• Collaborate with Restaurant Manager to uphold dining standards.

Responsibilities

• Oversee the waiting team and ensure seamless service delivery.
• Support the Restaurant Manager in achieving exceptional guest experiences.
• Mentor and develop front-of-house staff for growth.

Skills

Interpersonal skills

Guest service','weight":8}],

Leadership

Job description

Overview

The Role: Floor Manager

The Restaurant: Skylon

The Location: Southbank Centre, Belvedere Rd, Lambeth, London SE1 8XX, UK

The Salary: Competitive Salary

Why work for us

Our industry-leading benefits have you covered!

• Industry-leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us. Benefit from an Employee Assistance Program with a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and rewards: Employee of the Month, Long Service Awards and various incentives; you may earn a place at the yearly employee awards night.
• Grow with us: Access to leading training and our evolv Edge platform to nurture your skills and knowledge.
• Rest and time off: Holiday allowance increases with length of service.
• Make a difference: Optional paid volunteering day each year.
• Recommend a friend: Refer a colleague and share the joy of joining our team.

Who we are

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes iconic restaurants in London, Birmingham, Manchester, and New York. Each brand reflects a distinctive heritage, character, and ambience. We invest in our people to deliver outstanding guest experiences.

Drinking or dining at the top of London’s Royal Festival Hall, you’ll enjoy floor-to-ceiling views of the River Thames and the London skyline. A destination cocktail and wine bar and Modern British restaurant offering classic dishes using the season’s finest ingredients. Perfect for pre- and post-theatre dining, events, and our signature Sunday lunch.

What you will be doing

We are looking for a dedicated and guest-focused Floor Manager to oversee our waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will play a pivotal role in maintaining our commitment to exceptional dining experiences. Warmth, charm, and strong interpersonal skills are essential as you build rapport with guests and support the waiting team. You will contribute to the restaurant’s success from the floor and have opportunities for personal growth and development. If you are passionate about hospitality and thrive in a fast-paced environment, join us and help create unforgettable moments for our guests.

If you are interested in discussing the Floor Manager role further, please get in touch with us without delay.

Diversity and Inclusion

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Compensation: Competitive salary