Floor Server

Market Halls Group; City of Westminster; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Hospitality rewards

Team discount 25%

Free team meals

28 days holiday incl. birthday

Training & development

Job summary

Market Halls Paddington is hiring a Floor Server to be the heartbeat of the guest experience. You’ll welcome guests, keep the vibe flowing and help create an effortless visit in a vibrant food hall with bars, live stage and outdoor terrace.

As part of our team you’ll prep the venue, greet guests, clear and reset tables quickly, upsell drinks and uphold safety and hygiene standards. This on-site role offers flexible evenings and weekends and a supportive, energetic team culture at Market Halls.

Qualifications

• Passion for delivering excellent service in a lively, fast-paced environment
• Friendly, confident and comfortable interacting with guests
• Energetic, reliable and able to stay calm under pressure
• Strong communicator and supportive team player
• Flexible for evenings, weekends and peak trading times
• Lives and promotes Market Halls values: fun-loving, inclusive, passionate, accountable and kind

Responsibilities

• Prepare the venue for service and keep the space clean, organised and welcoming
• Greet, engage with and support guests to ensure a smooth, enjoyable visit
• Clear and reset tables quickly to maintain flow and efficiency
• Promote our bars and assist with upselling drinks to enhance the guest experience
• Uphold safety, hygiene and cleanliness standards throughout your shift
• Work closely with the wider team to keep operations running smoothly across both floors

Job description

Floor Server - Market Halls Paddington

Nearest Station: Paddington (Elizabeth, Bakerloo, Hammersmith & City, District and Circle lines)

Welcome guests. Keep the vibe flowing. Deliver exceptional service.

Are you a Floor Server with a passion for great hospitality and creating standout guest experiences? At Market Halls, our Floor Servers are the heartbeat of the venue, welcoming guests, keeping service flowing and ensuring every visit feels effortless and enjoyable. You'll be right in the centre of the action, working across our vibrant food hall alongside independent kitchens, busy bars and a supportive, energetic team. If you thrive on people, pace and atmosphere, this is the place to shine.

Just moments from Paddington Station, our newest Market Halls is always alive with movement, flavour and good energy. With 8 vibrant street-food traders, 2 bars, a live stage and an outdoor terrace, it's a space where locals and commuters come together every day. As a Floor Server here, you'll be right in the centre of the buzz - welcoming guests, keeping the vibe flowing and helping create the lively, friendly atmosphere that makes Paddington such a standout destination.

Why join Market Halls

• Competitive pay at £12.75 per hour
• Hospitality Rewards including discounts on gyms, retailers and restaurants plus 24/7 confidential wellbeing support
• Twenty-five percent team discount across all Market Halls traders
• Fresh, complimentary team meals every shift
• Twenty-eight days of holiday including your birthday off
• Ongoing training and development through coaching, mentoring, workshops and project opportunities

The role

As a Floor Server at Market Halls, you'll be at the heart of the guest experience. You will:

• Prepare the venue for service and keep the space clean, organised and welcoming
• Greet, engage with and support guests to ensure a smooth, enjoyable visit
• Clear and reset tables quickly to maintain flow and efficiency
• Promote our bars and assist with upselling drinks to enhance the guest experience
• Uphold safety, hygiene and cleanliness standards throughout your shift
• Work closely with the wider team to keep operations running smoothly across both floors

About you

• Passionate about delivering excellent service in a lively, fast-paced environment
• Friendly, confident and comfortable interacting with guests
• Energetic, reliable and able to stay calm under pressure
• A strong communicator and supportive team player
• Flexible for evenings, weekends and peak trading times
• Someone who lives our values: fun-loving, inclusive, passionate, accountable and kind

Our culture

Market Halls is built on inclusivity, creativity and community. We celebrate diversity and are committed to creating a workplace where everyone can grow, contribute and feel supported.