Floor Manager Restaurant

SponicHR; United Kingdom; On-site; GBP 24,000 - 32,000; Full time

Job summary

SKILLED WORKERS CLOUD is seeking a Floor Manager Restaurant to oversee catering and bar services, supervise staff for events, and ensure high standards of dining experience. The role involves selecting meal and beverage ranges, addressing customer requirements, and maintaining service quality.

The Floor Manager will handle customer feedback, manage issues promptly, and coordinate purchasing and budgeting to meet regulatory and quality expectations.

Qualifications

• Experience supervising dining staff and delivering quality service.
• Ability to plan catering, bar services and private events.
• Strong customer service orientation and problem solving.

Responsibilities

• Plans catering or bar services and supervises staff for events and dining.
• Decides on range and quality of meals and beverages for occasions.
• Ensures diners are satisfied with meals and service.
• Handles service issues and customer complaints.
• Procures supplies and coordinates accounts preparation as needed.
• Verifies food, beverage and service quality and cleanliness of facilities.
• Monitors wastage and budget compliance through proper use of supplies.

Skills

Staff supervision

Customer service

Event planning

Job description

Note:

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Floor Manager Restaurant

• Plans catering or bar services and supervises and oversights staff along with, private parties, a la carte dining and other events.
• decides on range and quality of meals and beverages to be provided, discusses customer requirements for special occasions.
• Checking that diners are satisfied with their meal and service.
• Handling service issues and customer complaints.
• purchases or directs the purchasing of supplies and arranges for preparation of accounts.
• verifies that quality of food, beverages and waiting service are as required and that kitchen and dining areas are kept clean in compliance with statutory requirements.
• checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.

Floor Manager Restaurant

• Plans catering or bar services and supervises and oversights staff along with, private parties, a la carte dining and other events.
• decides on range and quality of meals and beverages to be provided, discusses customer requirements for special occasions.
• Checking that diners are satisfied with their meal and service.
• Handling service issues and customer complaints.
• purchases or directs the purchasing of supplies and arranges for preparation of accounts.
• verifies that quality of food, beverages and waiting service are as required and that kitchen and dining areas are kept clean in compliance with statutory requirements.
• checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.

SKILLED WORKERS CLOUD is a UK Regulated skilled HR-tech company. We specialise in Skilled HR systems for business in the UK. We are in a combination of skilled HR and Technology based company to deliver superior business results for our client.